Extremely helpful front desk staff.Comment of K. Nikul , United States the 2015-11-03
Gostaria de destacar o "Cetrino" restaurante do hotel. A comida é divina, até mesmo uma simples pizza.Comment of A. Glaucia , Brazil the 2015-06-14
"Possibly the worst hotel in the world....he'll will freeze over before I stay here again!! "
Here for a week with work with two days elsewhere in middle of stay. Room on floor 2 best described as a sweat box. small, pokey. Air con fixed on one temp 24 C so in effect a heater. mini bar fridge doesn't chill and is noisy and just adds heat to room..... Lifts a joke...more than three people and they don't work. Hotel messed up booking so forcibly tried to check me out mid stay.... Returned end of week and despite written confirmed booking told no rooms available until 11pm! Offer of relocation to a lower grade hotel 4 blocks away declined. Had dinner in restaurant. waiting staff ignorant, deliberately avoid eye contact, service slow and on it went. Saw one waitress drop a knife and kick it length of restaurant floor... I cannot express how bad this hotel is. Alk they care about is functions and coach parties. You could not pay me enough to stay here again. Spend your money more widely elsewhere...... Don't say you weren't warned.
This has nothing to do with a 5* Hotel except the price. Service is bad and unfriendly, room was shabby and a renovation urgently necessary, bathroom the same, pool area is very small and not enough deck chairs, breakfast is an audacity
"Horrible hotel! Somebody broke ln the room while sleeping and the hotel doesnt"
Horrible hotel ! Never recomend, One guy broke at midnight at the room and the hotel doesnt take responsability for the incidentent! The Manager doesnt take any measure and the servíce is the worst in the world! Pléase dont go never to tvOS míddle class hotel
The room was not large even though we were told at the front desk that we had been upgraded to a suite....even the pictures in the hotel brochure indicated that it was a regular room. Our room was on the street side and were assured that the glass was double paned and would eliminate the sound of the streets. It was not double paned and the sounds of the street were quite loud! It was right across the street from the hop on hop off sightseeing bus and this was a convenience. The buffet breakfast was substantial and well stocked. We had an unfortunate stealing incident that left a bad taste but it could have happened in any hotel. The front desk staff was apologetic and tried to make amends by letting us stay longer upon check out. Front desk staff was very helpful in suggesting restaurants and ordering taxis.
"Quite good for business trip or sightseeing."
Location is good (not perfect), close to Obelisk and the Avenue 9 Julio. Friendly staff. The Lobby is small. Rooms are comfortable and very clean. Breakfast is nothing special. Facilities are in basic level. Expensive for 4* stars hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM