of TripAdvisor Travelers recommend this hotel
"Great position for short stay"
Welcoming interestingly quirky hotel, great position for our brief stay. Very helpful staff. Newly refurbed bar with very attentive staff. Great value breakfast with some interesting options including lobster and crab omelette.
Lovely building, retaining original details, tastefully renovated, and very central and close to the train station. Breakfasts were excellent, with attentive table service. Front desk staff were polite if not terribly efficient. However, our room was unbearably hot (in late April, when it was still quite chilly outdoors). Despite having the air conditioning on full all night (and the heater off, of course) we would wake up bathed in sweat - it was sauna-like, with no ventilation at all - and being from Sydney, we're quite used to steamy and hot weather - but this was really unpleasantly hot. We complained several times over the course of our four night stay (for a conference), but no action was taken, probably because none was possible. All we needed was to be able to open a window! The large bed had a huge depression in the mattress on one side, rendering about a third of it unusable. The bathroom was slightly water-damaged. And finally, on the last night, the room safe broke, with our laptops and passports locked inside (the battery went flat, apparently, with a very unusual error message). We were told we would have to wait until 6:30am the following morning for the maintenance manager to arrive to open the safe. He turned up at 7:30am and had to take the safe away to drill it open. We finally got our things back, but we were then late for the final day of the conference we were attending. A few things need polishing up!
We stayed here rather than using the airport hotels after flying in and loved this hotel. The check in staff were friendly and helpful and the room has real character and was very comfortable. The hotel is a short walk from Piccadilly station so ideal if you want something different to the standard overpriced airport hotels. It is also well located for exploring the town centre.
Stayed here as a treat for one night with my boyfriend. Was very excited as it was our first evening in a hotel together, pretty reception which had newly been decorated and lovely bar downstairs. The room seemed lovely from first glance and bathroom was a bit dated but worked well enough. However, once we got into bed, we discovered the mattress was dipped on both outer sides, making it incredibly uncomfortable to lay on. We ended up having to both shuffle into the middle constantly throughout the night trying to avoid the dips and barely got any sleep. My back was incredibly painful in the morning from what i assume having to curve my back to fit around the mattress. Was very disappointed with the bed but pleased with the other facilities available. Staff all seemed lovely as well.
Amazing from start to finish, the room was spectacular, the breakfast was incredible with fresh smoothies, lots of gluten free and non dairy options, even fresh honey from the hive! Up there with one of the best hotel experiences I've ever had! Although it was pricey, was deffinitely worth it!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM