"Good location and food, bad customer service"
My husband and I stayed here for a week of cycling with friends. We were initially given a room right next to the elevators which was very noisy (ironic because I use the stairs almost exclusively). We asked to change rooms the next day and were told it would be an extra 18.50 Euros/night, which I was happy to pay. When we checked out, they charged us 18.50 Euros/PERSON/night. They said I signed a paper, but I suspect that they hand wrote the price after I had signed. I asked to speak to a supervisor, but was told that was not possible. The check-in took a VERY long time, so be sure to plan for that. Also, the front desk cancelled a couples massage that my husband and I had reserved without informing us. It was our last evening, so it was a bit disappointing. On the positive side, our new room was quiet and comfortable, the food was very good, and they delivered cake and wine to our room for my husband's birthday.
"Central and comfortable"
Nice, comfortable and central hotel. They where rebuilding some parts and the restaurant was closed. Breakfast was basic. Only minutes walk to the seafront, harbour and the ocean. Tips: Hard Rock Café is slooooow to serve you - go to the outdoor restaurant to the right. :-)
"Great location; check first to see if construction is done"
This is a great, centrally located hotel within walking distance of shops, restaurants, the Cathedral, bars, and the marina. Very easy to catch a cab directly outside. The property is currently undergoing a major renovation to improve the lobby, courtyard and restaurant areas, so they really only offer breakfast and limited room service (unless you really like to eat in a hotel, this shouldn't be a big issue). The service is very good, rooms are clean, beds are comfortable, and the balcony rooms allow you to open the doors for some fresh air. This is a very nice hotel - we will be back.
"First Time, Very Happy! "
This was our first visit here and we were not sure of the location but we were pleasantly surprised! It is near the Santa Catalina area that has great restaurants, shops, marketplace.Also the marina and a easy,beautiful walk to Catherale and old town. Our room was just right for our visit and the entire front desk staff was so welcoming and helpful and happy. We will come back to this lovely hotel.
The property is located walking distance from restaurants and Marina. Rooms are a bit noisy, windows are non soundproof that can be improved. Breakfast is good. Practically non existent parking lot unless previously reserved. Rooms are clean but will recommend to fumigate more often, some insects where found. Staff is friendly and welcomes to return.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM