"A lovely hotel in the centre of Palma"
The central location makes it easy to walk to various places of interests like the Marina, the cathedral, restaurants and shopping centre! The staff are friendly and helpful! Rooms are clean and tidy too.
"Service was excellent at reception!"
The hotel is modern and business like. Good location within walking distance of many good restaurants, however I felt the hotel itself could use a little sprucing up. It was not dirty, just not pristine. All our other AC Hotel choices were outstanding on our visit to Spain, this one was just ok. It is noisy... if you like to keep windows open you will hear the traffic on the street. If you don't want to keep your windows open then you will hear the noise from the room next door. Whichever is the lesser of two evils. The reception was very helpful and attentive, offering us great options on tour info and restaurants.
We are due to stay in May next year having enjoyed our time in Palma last time. we found the staff friendly and the local restaurants very good We have been trying to find the hotel email address Would appreciate your help
"TOO NOISY and BAD SERVICE"
On a crossroads with traffic lights and a hill. From 4am the buses are what you hear and its like sleeping in the street - picture on the site is a corner room and minet! Expensive yet they cant pay for good Windows. Cheap wood floors so you hear your neighbours walking.
I've been a Marriott Rewards member for over 20 years. Their acquisition of the AC hotels has been good for extending choices in Spain. We booked here for 2 nights and my only request was high floor. We were put on the top floor but in the worst room on that floor. We were in the room that was furthest from the lifts, had no balcony and overlooked the recycling bins to the north-east side of the building meaning virtually sunshine. The hotel is modern, clean and business like. Good position within walking distance of loads of good restaurants, however, the allocation of our room made me feel unwelcome. In the AC Hotel in Malaga we were upgraded to a suite. This room was one of only two on the floor without a balcony and the hotel was virtually empty. We are called "Elite Members" with a "Welcome Back!" on our key card carriers but I felt far from welcome and we certainly were not treated as Elite members.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM