of TripAdvisor Travelers recommend this hotel
"Spent Christmas in Vigo at a great hotel near the port"
Travelled to Vigo to visit family and stayed at the AC Hotel Palacio Universal a Marriott hotel for two weeks.It was a contemporary hotel in the city near the port. Great professional team at the hotel . Front desk first impression with Sara was a desire to take care of the customer and insure we enjoyed our stay. Moira,Isabelle,Santi continued this great customer service throughout the day and evening. Suzie in the restaurant was outstanding. Room attendants were courteous and attentive. Get a Superior room which is larger and includes the mini bar. Great access to the port where cruise ships dock and within walking distance to train and city center mall. We will go back for sure.
"Nice hotel in overlooking the bay"
The hotel is very conveniently located near the center of town. It is across the street from the bay and shopping. The only things I would have liked are that the towels need to be thicker (they are very thin.....a la Motel 6) and I would have liked there to be a big mirror above the desk.
"Good hotel in a great location"
Good modern hotel located in a very convenient spot, within walking distance of many restaurants and shopping. The bathrooms are very nice and big. Breakfast buffet has a lot of choice. Staff is very friendly. Bedrooms are not particularly well insolated so bring an extra box of earplugs if you like it quiet at night.
"Nice hotel but not a Marriott....."
Staff were very helpful and pleasant. Also multilingual which can be helpful to some. Rooms are clean and nice. I found the beds too be overly hard and uncomfortable, similarly the pillows. Sheets were of poor quality and rough against the skin. I chose the hotel because of the Marriott name associated with it and the location which was excellent. The hotel was not up to Marriott standards. If you are tempted to use this hotel please ask for a high floor as the street noise level is atrocious.
"Great location in old town"
This is a very nice hotel! The rooms are large and sufficient! Euro style buffet breakfast available every morning until 11am. Within walking distance of the marina and launches for ferrys and the bus lines. The staff are very attentive and helpful!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM