AC Recoletos is located between Calle Serrano and Paseo de Recoletos, near the Plaza de Cibeles, the Retiro park, the museums of Prado, Reina Sofia and Thyssen-Bornemisza, with excellent connections to the subway stations: Retiro, Colon and Banco de España.
"Friendly staff, newer hotel, good location!"
We stayed here 1 night on our 1st ever visit to Madrid. We picked hotel due to location and ease of getting to sites we wanted to visit. Front desk staff couldn't have been more friendly or helpful! Our room was standard size by Europe standards, small by USA standards/expectations. Our room was nice, clean and comfortable. Our view out window was of another city bldg. across street but didn't bother us much on a short stay, but something to keep it mind, it's not scenic.. There's really no good restaurant/breakfast spot here and it's not included with stay anyway. There's no business center on property but front desk kindly offered to print our boarding passes and some other tour vouchers we wanted. Front desk staff provided us with a great, complimentary handy city map. Front desk staff was helpful in calling a taxi for us when we needed airport transportation.
"Will stay again when I'm back in Madrid"
Staff: fantastic, everyone from the front desk to the cleaning staff made me feel welcome. Room was standard small for a downtown hotel but clean and comfortable. My room's view was a building across the street so you just have to keep that in mind. Location, easy walk to parks, restaurants, and cheaper talk away places. A couple of hole in the wall places to grab water, snacks etc., within a block. Added bonus, live jazz shows on Wednesdays, not sure if it's every Wednesday though. As a Marriott member I will most like stay there again when in Madrid.
My wife and I stayed here on the front and end of our trip to Spain. The room and bathrooms are very clean. The beds were very comfortable. We are from the USA and do not speak Spanish. The staff were great and spoke English. The front desk was extremely helpful and accommodating. I was always greeted with a smile. I needed to extend my trip due to a flight cancellation (Snow in the US) and they took care of me. They set up my taxi to the airport and the taxi driver was there early waiting for us. The location is good we could walk to the park and walked to many of the tourist spots. I would definitely come back to this hotel if I revisit Madrid. The bar was a little pricey for a gin and tonic. (14 euro)
Hotel is clean and in a great location away from the very crowded Center, few steps away from Puerta de Alcalá. Be aware, beds are VERY uncomfortable! My husband and I asked for a double bed, we got two twin beds put together next to each other and they were very cheap beds with an old thin mattress. We had not cancel nights and go somewhere else because our backs were hurting. Room was very big and very clean though, hotel was nice and employees were very courteous.
"Good combination of price, location and quality"
Very near to Retiro, Prado etc. Rooms are comfortable, modern and clean as is bathroom. Breakfast is good and quick. Did not use fitness so don' t know about that. Would stay here again without hesitation.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 12:00 PM , Check-out: 12:00 PM