AC Recoletos is located between Calle Serrano and Paseo de Recoletos, near the Plaza de Cibeles, the Retiro park, the museums of Prado, Reina Sofia and Thyssen-Bornemisza, with excellent connections to the subway stations: Retiro, Colon and Banco de España.
Highly recommend this hotel. The staff was extremely accommodating, especially Beatrit! She was so nice to us. We got a room upon arrival after our long overnight flight. She helped us in every possible way with a smile for 3 days. Location of this hotel is perfect. Walking distance to everything. We did take a cab to old Madrid a couple of times because we were tired but you could walk. Everything you want to see is within 10-15 minutes easy walk. Also on a quiet street and no street noise at night! Rooms very clean and comfortable and modern. Skip the expensive breakfast though and walk outside to find something. Loved it and would stay again.
"Luxury in a boutique hotel atmosphere"
This hotel offers understated luxurious environment. Excellent and cordial service. Close to many points of interest in Madrid. We stayed there last year and this year on our way to Andalusia. We are returning for another week stay. Loved it!
"perfect location, consistent quality, excellent value"
My wife and I have stayed here many, many times, and in fact when in Madrid we only choose another hotel if this one is completely full. I know, I shoud delete that sentence and start again, otherwise it will always be full and there will be no room for us, but that is a risk we will have to take. The location is perfect, walking distance from the Serrano shopping area and also from the major museums and in a street literally full of good restaurants. This is just as well, as the room service is a bit limited, but that doesn't matter too much when you have so many interesting places to eat within 5 minutes' walk. The staff are very friendly and helpful, but at the same time the atmosphere is calm and relaxed, usually without any noise from the street (except the one time some years ago when we stayed in a room just above the exit where the dustbins get collected), thanks to the double glazing. They have a carpark below the hotel which requires courage and agility, but then so do so many carparks in Madrid. But above all you get a spotlessly clean, spacious room with a wooden floor (I don't like carpets) in which nobody hurries you out in the morning and you have everything you need for a comfortable stay. Rather like being at home, actually. Which is why we like it so much. Oh, and I almost forgot, the price is extremely reasonable for this level of hotel with this level of comfort in this kind of location. Let's hope it stays that way.
"Perfect location for museums and shopping! Super helpful staff! Great value!"
I had stayed at a five-star AC Hotel in Madrid a few years ago. I remembered it being close to El Retiro so when booking, I ended up booking the Recoletos property. Only when driving up did I realize my mistake! Well - it was a blessing in disguise! Though a four-star, I found the Desk staff to be extremely helpful even before my arrival, organizing all my restaurant reservations and doing so with professionalism and alacrity! The room was large, clean, and quiet(we were looking onto the inside courtyard). It had all the amenities necessary. Most of all, the hotel does have the perfect location! We walked to the museums, then on to Serrano and the best shopping streets, to return happy if exhausted to have drinks and enjoy people watching on the Puerta de Alcala! As well a strolled around El Retiro Park which was also 150 meters from the hotel! I was on a 'mother-daughter' trip and we both very much enjoyed staying at the AC Hotel RECOLETOS!
"Perfect location, really nice hotel"
My mother and I stayed here after and whirlwind and exhausting tour of Morocco. We were very much looking forward to the comfortable rest after such a trip. I was able to check in online and so when we arrived, the desk clerk knew (guessed') my name right away and we had are keys in seconds. She was very pleasant. It's easy to get to and from the airport--take the commuter train to the Recoletos station and then it's a quick 2 blocks. This is different than the metro (which we took there first and took a bit longer and required a transfer--live and learn!) and it's cheaper. Being so tired, we decided to have our dinner in the bar that evening and it was great--we both had the wagyu bacon cheeseburger and a cocktail (perhaps in response to 10 days in Morocco!) and we were both very satisfied! We actually had dinner there the second night as well and liked it. As I said, we were pretty tired after almost 2 weeks of travel, so eating at the hotel was almost like eating "at home". There was usually no one, or only 2-3 other people in the bar when we were there, so the service was great. The neighborhood was great and walking distance to so many things. We had breakfast every morning across the street at Delina's. 18euros for the buffet at the hotel just seemed a bit ridiculous given all the restaurants in the area. Room was comfortable. Bed frame was wonky and made noises when turning over--felt like maybe some of the supports were gone. The glass cube of a bathroom was annoying because if you needed to get up at night then turning on the light lit the entire room, waking the sleeping person. Poor design, in my opinion. Overall, loved our stay and would stay again if I'm ever in Madrid.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 12:00 PM , Check-out: 12:00 PM