" Gorgeous renovation of monastery "
I am a Marriott rewards member and favor Marriott hotels. I booked this one because it looked decent and was a Marriott. However, we were so pleasantly surprised by the beauty of this hotel with courtyards and architectural details. We stayed in junior suite 001 and it was quiet and lovely. Even if you are not a rewards member, this place is worth staying at. Close to the historic old town and fabulous restaurant inside, El Claustro. See review of restaurant separately.
Nice location. Nice room. Quiet. Good service. Not much of a hotel bar happening, but you will find bars a few blocks away. Close to Cathedral. Centrally located. I would recommend this place to my family members.
"Nice Hotel, Good Location, Strange Breakfast Rules"
Please read my profile for my biases. As a frequent guest of Marriott properties, we tend to stay with them and their partner hotels. This was the first AC Palacio property we visited on a recent trip to Spain and we quite enjoyed it. The rooms are comfortable and decorated in a style that would seem dated if it didn't fit in well with the other Moorish influences in the city. The hotel has a great location near the center of things, and it is only a short walk to a bus that can take you up the hill to the Alhambra. The only weirdness concerned breakfast. As a Marriott Platinum member I get free access to the concierge lounge, and at properties without a lounge I usually get free breakfast. We started the trip in Barcelona at the Cotton House Hotel, where we had access to an amazing array of food from a buffet. When we visited the AC Palacio in Madrid, the buffet wasn't included but we were able to choose from a selection of dishes that were brought to our table, such as fruit or cereal. Here, there was a buffet as well, but the hostess had to point us to exactly what was included, which was basically bread and pastries and juice. The introduction went kind of like this: (pointing to the bar) You are allowed to have this, but not this, this, but not this or that. Instead of making me feel like a valued member of the hotel family, I felt more like that annoying relative who just eats all the good stuff when they visit. I almost would have rather had no breakfast instead. But overall this was a small thing. We ended up eating breakfast out at some of the great places nearby (churros con chocolate are amazing). Other than downstairs, the staff were very friendly and they even suffered through my remedial Spanish instead of switching to English, which I appreciated. If I return I won't hesitate to stay here again, but I'll eat out.
We stayed here last week, Oct. 31-Nov. 2. Great location, walking distance to everything. Clean, big room/suite, with all the Marriott amenities. The building by itself is beautiful, very elegant. The staff is great. Sergio at the front desk was very attentive at a all times. The sommelier, Monica, is very knowledgeable and we recommend seeking out her suggestions. We did get room service breakfast twice, and it was flawless. I would stay here in a future visit.
"Great hotel and staff"
The hotel is very close to the Cathedral and easy walking distance of the Albaicin. The front desk in grimes us about how to get tickets into the Alhambra -- you can get there very early and buy tickets got the one area in the Alhambra that requires a ticket and a scheduled time. But you must get in line before or around 7:00 am. The restaurant in this hotel is superior in quality.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM