"Excellent Location with Comfortable Room"
My son and I stayed here for one night in January on a trip to visit the Alhambra. The hotel is well situated within easy walking distance of many shops, restaurants, and attractions including the Alhambra. The hotel is modern in appearance from the outside but maintains many historic elements in the courtyard area. The service was very good and they were helpful with restaurant recommendations and assisting with taxi services. The room was very spacious and well decorated with a very comfortable large bed. I would gladly stay here again on our next visit to Granada.
We had great stay in this hotel which include some hours exploring its nook and cranny. Our room faced the courtyard and has very nice ceiling and lovely window. The entire set-up was rather special. Really give the Moorish feel. The bed and other amenities are pretty standard though. Service was really good. The front desk and concierge are helpful. Location wise, it is great as the various tourist spots are easily reachable on foot. Public transports are also easily accessible. Would certainly consider staying here again for my next trip to Granada.
"A Lovely Hotel but with no air conditioning or self regulated heat"
A great location and overall a lovely hotel with excellent front desk staff but the rooms are dark. Due to our room being over a very busy main road, we could not sleep with the windows open, which meant waking up every morning with headaches (and we stayed 4 nights) due to lack of oxygen. We asked about the airconditioning but were informed that this is closed down in the winter. You cannot regulate the heat either in your room.
"Well located comfortable hotel with character"
A good hotel for visiting Granada. It is located near the cathedral but it is an uphill walk from the hotel to the Alhambra. We took a ten minute taxi ride to the Alhambra but were very happy to walk back through the woods. The best feature of the hotel is the wonderful original quadrangle which is full of character. As the name of the hotel suggests this area does feel palatial. The plain modern exterior of the hotel gives no clue to what lies within! We had a room in the old part of the hotel which meant we had to walk through the quad to access it which was a daily pleasure. The room was quite large with comfortable beds and good sized bathroom. At night the room was a little noisy. The noise was partly from the street but also as a consequence of the noisy flooring in the corridors and on the stairs. The breakfast room is traditionally Spanish with lots of dark wood. The buffet was varied and had everything we wanted. Hot food could be ordered from the menu. Concierge services were a little lacking. The reception staff were not particularly knowledgable but tried to be helpful.
"Beautiful hotel with a great front desk."
We stupidly arrived at the hotel without our passports, having just driven for over 1 hour it wasn't the best start to New Years Eve in Granada. The lady on front desk politely explained that without a passport or other photo ID we were unable to check in. We headed back to collect our passports and on our return the lady immediately recognised us and gave us an upgrade to a junior suite to make up for the inconvenience. The hotel itself is in a great location and has a lovely courtyard area, the perfect place to enjoy a glass of wine. The room itself was spacious with a large bathroom and huge comfy bed. No complaints from us !
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM