"Cool converted convent"
This hotel is a converted convent. They have done a wonderful job of converting this to a modern comfortable hotel. The rooms are very unique as it retains the round-arched windows on the facade. We were then in March and the air conditioning wasn't turned on yet, so we slept with the windows open and it was very comfortable.
My wife and I just spent 5 days in the hotel. Location - Extremely conveniently located on Granada's main and very pleasant street. Only a few minutes walk to the cathedral, and all the most interesting parts of the city. The Alhambra is just a few minutes away by taxi, and perhaps 20 minutes away by foot. One can also find any services you need next to the hotel. Room - We initial stayed in a junior suite (#223). It was spacious, warmly designed, extremely quiet. We had to move to room 123 because the first one was booked. The second room was also very comfortable. Services - Perfect. Every single member of staff, without any exception, was friendly, helpful, efficient. In particular, when we had a problem with Iberia, Irma and Tatiana, at the reception, spared no effort and as long as they could to sort the problem out. Food - We only had one buffet breakfast at the hotel, and ordered a cheesecake for a special occasion. Both were absolutely delicious. Design and atmosphere - An ancient monastery has been renovated. It is now both very warm and elegant, and has all the modern facilities one can hope for. At night, the lights in the courtyards are very beautiful. Price - I don't know if prices are cheaper at that moment of the year. We were very surprised at such a high quality of our stay for a relatively low price. Conclusions We had initially rented an apartment next to the cathedral for 3 days. But my wife needed a special facility to work, which was not available in the apartment. And after the end of the week-end, we had to come back to take care of a matter at the university. Although the apartment was fully paid in advance and we had planned to go and spend the week-end in Sevilla, we decided to move to the Santa Paula hotel and spend the entire 5 days there because we liked the hotel so much. This is one of the very best hotel I have every stayed: it is not only beautiful and convenient, but everybody working there are perfect hosts. And again, we have a special thanks to Irma and Tatiana for everything they did for us.
"Great location and service"
We stayed here for a few days and it was a great experience. The check-in process was smooth and easy and the staff was vey attentive. The room was great, wonderful bed and linens, the bathroom was great too. There were plenty of toiletries and some kits in case you forgot some essentials (shaving, tooth paste, etc.). Breakfast is not included in the standard price and we never tried it. WIFI was included and it was vey reliable. We enjoyed Granada so much we extended our stay. The hotel was able to accommodate except or type of room wasn't available so we had to book a more premium room which did cost more. The room was nicer and they had some additional touches like premium toiletries, some candies, and a cool view. We ordered room service one and it was efficient and the food tasty. The only reason this is a four instead of 5 is that toy carb heat noise in the halls pretty easily. I also smelled cigarette smoke a few times in the first room. To be fair I never brought the cigarette smell to the management (really what can they do). I highly recommend this property!!
"Not a comfortable stay"
Even though the staff were very friendly, the stay was not comfortable at all. The room was too hot to sleep in. It was in between season and only the heater was functional and no air conditioning. Also a very strong fragrance through out the hotel and hallways which if you are allergic to could be unbearable. On a positive note the bed was comfortable.
"Gem hotel in the perfect location"
We loved this hotel. The room was large and overlooked the town. It was walking distance to great food and great touristy spots and shopping. The middle has a beautiful courtyard to have cocktails before venturing out for dinner. The staff is very nice and helpful.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM