AC Palacio del Retiro is located in the center of Madrid, near Retiro Park and close to the Paseo Recoletos, Plaza de la Independencia and the Plaza Cibeles.
The Hotel is 5 minutes away from “Puerta de Alcalá”, and Gran Vía Street.
of TripAdvisor Travelers recommend this hotel
Great location. This boutique-y hotel is directly across from Retiro Park, and within easy walking distance of all of Madrid's best art museums. Plus one can walk (or short cab) to pretty much everywhere else as well. Staff is friendly. Room was spacious (we did have a jr suite) and clean. I say boutiquey in the sense that there's not a ton of support staff (no dedicated concierge) or a big bar and the like. But a great value.
"Unique hotel full of charm "
I wasn't sure what to expect as I normally stay at the Ritz or Four Seasons hotels but find the staff at this hotel to be LOVELY and very, very helpful! The hotel has 6 floors plus a spa & fitness center. 50-ish rooms so each floor has about 8 rooms and is very quiet! I got a standard room and my view towards the park is stunning. Beautiful architecture visible! The room is typical European size but the bathroom is massive! A huge deep tub, a massive shower, towel heater, double sinks, separate toilet area, great toiletries thoughtfully left for me and yummy soft warm robes. I'm pleasantly impressed! I am a Marriott member so I have free wifi and it is pretty good. I was hungry & arrived in Madrid on a Sunday where nothing is really open. The hotel is located in a very upscale area without convenience stores or close-by restaurants so I took a chance & are in the in-house restaurant. Oh, the food was AMAZING!! I had a pizza and it was very clear it had been carefully prepared for scratch and was divine. I needed a bottle of water for my room & I was tickled that they had a 1.5L bottle for me and it was a beautiful bottle too, a silly thing but a treat :) I'd recommend the hotel to anyone. Its a slice of history, a quiet location, and a highly attentive & thoughtful staff.
Great location and staff at this small, former palace that is in a great location for exploring Madrid. The rooms are spacious and quiet while outside, the best parts of Madrid are at your fingertips.
"Spacious,quiet room, elegant property."
We had a very nice stay at the AC Palacio del Retiro. Our room was quiet, spacious and had good storage for our luggage. Two sinks in the bathroom was a pleasant convenience for me and my wife. After we checked out and went to the train station, I discovered that my passport was missing. I contacted the Hotel and the staff responded IMMEDIATELY to search our room to help us locate it. They're effort was very much appreciated.
"Wonderful Boutique Hotel with Great Service"
I've traveled here twice and loved it both times. The rooms have great character - some are small and some are large (small but functional bathrooms) but the service really sets it apart. We requested tickets to see Real Madrid and the team at the front desk did everything to make it happen (and it didn't cost us an arm and a leg). When I returned a second time, the folks at the front desk recognized me (almost a year later!). It's these things that make the difference.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM