AC Palacio del Retiro is located in the center of Madrid, near Retiro Park and close to the Paseo Recoletos, Plaza de la Independencia and the Plaza Cibeles.
The Hotel is 5 minutes away from “Puerta de Alcalá”, and Gran Vía Street.
of TripAdvisor Travelers recommend this hotel
"Perfect hotel , great location and staff that makes dreams come true"
My friends and I stayed to nights on the tail end of a 10 dat trip to Morocco. We arrived at night so we enjoyed room service, mini bar and the fancy Godiva chocolate left every day. This hotel was so beautiful and a total oasis. Very well located to Retiro park, the metro, Salamanca neighborhood and some great attractions like the Prado. Hotel was wonderfully clean, rooms spacious. A total home run. The bigger thing is they made my friends dream come true. On our only full day around noonish mp we found out Sevilla was playing Madrid. No tickets were available online, but Sergio at the front desk called in some favors and made my friends come true he got him a ticket to the sold out game and he got the experience of a lifetime. Sergio didn't have to make this happen, but it will be something my friend remembers forever. At the same time, my girlfriend and I had reservations for a tapas bar that was in several US magazines. We were late and were not going to mske the reservation walking. Jaun said he would handle this. He called Alborca and told them we were running late because we were walking and not to give out table away. We arrived with no issues.The staff is amazing and makes this hotel not just beautiful, but amazing. Thank you for a great stay.
Perfect hotel for our Madrid visit. The hotel staff was awesome. I found out last minute that Real Madrid was playing that night. With only three hours to find a ticket, I asked Sergio at the front desk for help. He came through with flying colors. I had a great ticket for a great price to see my first Real Madrid game. It was awesome. So thankful for all his help.
"Perfect Madrid Base"
My wife and I stayed here for 5 nights on our honeymoon in the Fall of 2016. The location was perfect for us, adjacent to El Retiro and a short stroll to Madrid's major art museums. The staff was friendly and always helpful, they made us feel at home for our stay. Highly recommended.
AC Palacio Retiro is a boutique-style hotel in Madrid. While not a completely central location, we found it easy to reach places on our to do list, and absolutely loved the calm and elegant atmosphere it evoked. We spent four days there - the room was in contrast to the old world feel of the place - very spacious and modern, but the charm of the hotel is the building, with its beautiful staircases, stained glass windows and its grand lounge, come bar. We spent some time relaxing in the lounge which was perfect as we were coming to the end of almost two months of touring. One of the highlights for us was the attentive staff - Sergio in particular was absolutely amazing - nothing was too much trouble for him. He found and booked not only an excellent private orientation tour, but also booked our tickets for the Prado and Reina Sofia. He was also a mine of information and only to happy to answer our questions. The area around the hotel was pretty, with the hotel situated on a wide, tree-lined boulevard directly opposite the magnificent Retiro Park in which we took several delightful walks. There are also many delightful places to eat nearby, great shopping, and the Prado is within walking distance. We were not sure what to expect from Madrid as it was our first visit, but the AC Palacio del Retiro and its staff set the tone for what became a real highlight on our Grand Tour.
"charming, but simple"
a simple building with shiny cristal that is empty without any curtains seems like a naked body. But there is a beautiful pool with good view opposite of this palace that excited us for being there and enjoy the environment.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM