Very nice hotel and locationComment of B. Mazin , United Arab Emirates the 2016-05-14
Excellent staff and beautiful hotel. Breakfast bar included many cultural aspects for all varying tastes. Hotel is connected to a really nice mall which was great!Comment of B. Keyra , Australia the 2014-11-27
"Family oriented hotel "
Al Ghurair Rayhaan by Rotana Hotel in Deira is just a few minutes away from Dubai International Airport. It offers spacious rooms and complimentary breakfast. The hotel is also linked to a shopping mall named Al Ghurair Centre.
"Memorable trip in Dubai"
I would like to express my excellent impression about your fabulous hotel.Everything was excellent from the first moment i checked in until the last moment before i checked out.Hotel staff were friendly,intelligent ,helpful and excellent.Again i suggest to allow guests in the hotel room.Definitely i will be staying in this hotel during my next visits to Dubai,as i am coming Dubai always.Wish you continuous success.
"Good quality hotel"
This is a good quality hotel with good facilities and on the package we booked with Expedia it was very good value for money. There are 2 pools with sun beds, one of which gets sun all day. Be aware that this hotel is like many hotels in Dubai alcohol free - but this is not easily identified. The hotel is in the business district but travel into Dubai city centre and to tourist attractions is very easy. There is a good metro system but the taxi services throughout Dubai are easily accessible, convenient and very cheap - one of the few things in Dubai that is cheap! We had breakfast included and this was adequate - not great - except for the egg station that was very good. Staff were really helpful and friendly The hotel also has spa and beauty treatments. We used the hair and nail beauty services but although the nail services were excellent the hair stylist service was very poor. We booked to have our hair done on New Year's Eve, during our appointment an actual fight broke out between 2 of the male stylists. This was very frightening and impacted negatively on our experience. When we did eventually get our hair done the male stylist was petulant and non engaging and did a very poor job of styling our hair. We both had to redo it ourselves. We did not comment at the time as we were just anxious to leave. After complaining to the salon we did eventually get a refund on the hair styling but this took several visits and wasn't easy. I would not recommend the on site salon. Overall the hotel was fine but I guess as there are a plethora of good hotels in Dubai I wouldn't stay here again and wouldn't recommend it
I stayed with a group of friends for 8 nights in the month of January 2017, we had booked 3 rooms on the same floor, the disappointing factors of the hotel are: A) HOUSEKEEPING - The housekeeping has no idea what it means that people are sleeping at 8am in the morning and they have no idea that they are working in a hotel and that they have to respect the guests which are sleeping! The philippino cleaners where laughing and talking out loud whenever they were on shift!! Complained to the reception gave a loud shout to them one morning but still nothing worked! B)BREAKFAST - Lame !!!! If you go for breakfast at around 10 am you have to wait in a queue as if you are waiting for your ratio in a concentration camp! FOOD - POOR!!!!! C) OUTSIDE NOISE - As the hotel is located very close to the airport the noise of the airplanes cannot be avoided especially if you want to sleep!! The advantages of this hotel: A) LOCATION - The location of the hotel is great as it is only a few minutes walk from the metro station and around 15 minutes drive to the airport, an extra plus as it is located beneath the Al Ghurair Mall. B) RECEPTION STAFF - Very helpful and well trained
Except checking in other services were quit good. Rooms are big and clean. Complementary coffee sachets were too hard to open so I just forgot it. Minibar also wasn't that interesting to me. Staffs are very friendly & helpful
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM