of TripAdvisor Travelers recommend this hotel
"Scary encounter with a deadly snake!"
The place is absolutely magical, the suite beautiful, the view on an oasis extraordinary and the service is very good. The gym is lousy. The food choice and quality is bad and it is a shame. You d want to have at least a 1 star chef in such a place. But the worst has been our dinner in the desert. 10 minutes by car from the resort. They leave you alone with no service and a phone in case of emergency. At the end of our dinner a snake comes slowly next to us. We had to step on our stools for protection. The table was totally unstable so impossible to step on it. I tried using the emergency phone but it was not catching the signal. I tried to find the number on it and to type it on my phone which took me time to figure out how to do as their phone's menu was unbeknown to me. After calling them it took 10 minutes of intense stress standing still on a stool, with the snake watching us, 1 meter away from us, not knowing what to do and what the snake's reaction would be. When the car arrived the snake started to slowly leave. The service attendant told us it was a viper, the kind of snake whose bite can kill you in an hour under intense pain. He was very nice and helpful and took care of the situation perfectly. But the unacceptable part of this experience was that the next day we did not get any excuses from the management. I think this highlights the lack of care the management of this hotel can show after putting the life of their clients in danger. Being so careless I guess they probably have not changed the security around the desert dinner since then.
"This place is pure bliss"
This really is the perfect getaway for those living in the UAE and beyond. We were welcomed in and a knowledgeable and smilie chap told us all about the activities we could enjoy over the wkend. Then we got to our suite, we were in awe: it was amazing - very Arabic Bedouin style with all the 5* modern amenities you would expect (robes, slippers, loofah, toothbrush, mouthwash and plentiful bottled water - at last, I've found a hotel that provides sufficient complimentary water!). The gorgeous, suitably chilled private pool overlooked nothing but sand dunes - a picture of serenity. The decking area was shaded and our room service food was set out beautifully on our table. The bed was huge, comfortable and boasted the biggest, softest pillows I've ever seen! The bathroom was accessible from the deck and the shower pressure was spot on, as was the wifi. There was even an easel and crayons so you could draw. You can spot little impalas all around the resort and one even joined us for breakfast. The grandeur of the room certainly made up for the uninspiring main entrance (which appeared to be undergoing construction work on the outside section). The hotel has one restaurant (which we nearly didn't venture to as our suite was so nice) which was lovely and quiet with a real relaxed, holiday style ambience (with no kids as the hotel operates an over 10s policy). The spa was lovely, reasonably priced, had a good sized relaxation room and was right next to the main pool. A couple of whinges (which were quickly forgotten when we got to our lovely suite): Google maps took us to the trade entrance of the hotel. We were not allowed to pass through the barrier and were turned back (wasting 40 mins) - not the hotel's fault, but maybe mention it in the booking confirmation email. At the outer gates we were told to park the car under a car port and wait in the "guest waiting area" (a portacabin with a toilet and damp smelling AC) for a transfer. After concluding that there must be an actual carpark at the hotel I called them and told them we'd be bringing the car up. The lady said she would check to see if there was space....I politely requested that she make space - after all, the Al Maha is meant to be one of the top 20 hotels in the world, so enduring the inconvenience of an unnecessary transfer was not something I'd expected.
This was my first time staying in a desert resort and I can confidently say that it will not be the last. the resort is great and very authentic. you can actually feel the desert Bedouin life in here. We stayed in the Bedouin suite and it was great! the room package included 2 activities per person per night and all three daily meals. we had fun trekking camels, holding the falcons, and trying out the archery. make sure to have Courney (I believe) as your tour guide he's amazing!
"Absolutely fabulous- nothing at all to criticise !"
My wife and I were lucky enough to be taken by my daughter and son in law for a belated mother's/father's day present. She had arranged a day package involving massage, full lunch in the restaurant and an afternoon enjoying the resort facilities. Absolutely everything was top notch - it's difficult to know where to begin. From entering the reserve it's about a further 20 minute drive to the resort. On arrival we were greeted with drinks and a short introductory welcome. The resort is extremely peaceful and you feel miles away from the bustle of Dubai city - which of course you are. My wife and I had a double Balinese massage. A full hour in a beautiful indoor setting with the sounds of the birds from the trees outside. We went in for lunch about 2.00PM. A beautiful dinning room, hushed tones, fantastic staff. The Mixed mezze starter was fantastic, my lamb kebabs were amazing as was my son in law's fillet steak. The afternoon was spent around the main pool which has an infinity view over the dessert. I am told it is always quiet round the pool because all the residents have their own individual pools attached to their villas. The dessert oryx sometimes come to the pool to drink and whilst we were there a small caravan of camels and their driver came by. Overall a fabulous day out ! Would we come back ' - roll on next mother and fathers' day !!
"A Michelin star quality oasis in the desert !"
We spent 2 days at Al Maha and loved every minute. The chef spoiled us 3 times a day with just the best food, all inclusive. Haute Cuisine Dinner on the terrace overlooking the dessert. ( wine comes at an extra charge, these are the UAE after all). The staff is very friendly and creates a personal, family style atmosphere. The rooms are individual bédouin style villas with your own pool looking out on the dessert.( renovations to start in May 17, some of the features could use an upgrade but generally very good quality ) Transfers to the main house are by buggy -practice some patience and relax. The spa is excellent - I enjoyed a deep tissue massage. We joined some complimentary activities such as a camel ride, sunset apéro, falcon demonstration and a 4X4 ride in the dunes and had a blast. Great way to escape busy Dubai, and discover the desert in a comfortable way.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM