of TripAdvisor Travelers recommend this hotel
We started our 27 wedding aniversary with a Champagne Breakfast in this great hotel. I need only one word to describe: AWESOME ! Excellent choice of foods including salmon, all fresh and very tasty as well as a great variation of breds, toast and croissant. Great choice of fres fruit Juices. And last but not least a very nice location. By the way...with parking lots in front of the hitel, and this downtown Zurich. Also to mention...very friendly and attentive staff....as mentioned: excellent. We will return.
"Really helpful and great with kids "
The staff was really nice and the hotel was really good. The apartments are very spacious making it very comfortable for the kids. When going to Zurich again we will definitely stay there again. When booking again in a big group make sure you notify the hotel to make sure that the rooms are close.
"Great high-end family experience"
Great rooms and wonderful, personal service! This was our second stay at the Alden - we chose it for suitability for our family of 4, comfort and location, Two things make the Alden really special - very spacious, well-appointed rooms and fantastic staff. Every member of staff went out of their way to fulfil our requests - for wrapping paper at 10 pm, a Xmas dinner for eight guests wanting eight different things, special requests for breakfasts, any type of glass we wanted. These are things that great hotels have stumbled upon before in our experience, but the Alden staff do whatever they can to help. Breakfast is expensive (everything in Zurich is expensive) but with a wide range of items and very tasty. The Alden is right up there as one of the best boutique hotels we've ever stayed in. Thank you for a great stay!
"very nice experience"
pleasent hotel , quite , responsive to the guests. not the cheapest in Zurich but good. good working space - good for few people confidential meetings. not centrally located but still relatively close to all important places .
"Luxurious Hotel with Excellent Service"
The hotel was wonderful the moment we checked in. The hotel reception staff was very friendly and helpful. As we celebrated our wedding anniversary here, they surprised us with an upgrade to a main suite (I booked the junior suite). There were balloons and personalised message and a cake for us which was lovely as little touches add up. The room was huge with ample space for all our 3 luggages. The bed was super huge (not too sure if it was a king or even larger) and comfortable. Pillow was a little soft for me but they gave a few hence there wasn't any problems after I stacked them. The bathroom was large with separate areas for toilet and shower. The bathtub was one of the largest I've seen and could fit my husband well (a lot of tubs are too small). There were 2 sinks and ample counter space for toiletries. Toiletries provided were L'occitane (shampoo, conditioner, body soap), however they provided a bar soap for the body. I had to request for the liquid version. The living area was also large with ample couch space to rest and relax. A Nescafe machine was provided. However, there was no kettle nor tea for non-coffee drinkers like me. I requested an electric kettle from the housekeeping and it was provided quickly. The balcony was also large with tables and chairs for one to chill out. The location of this hotel is not so centrally located and more quaint. It was also about a 5-minute walk to Lake Zurich. Nonetheless with good weather, we still managed to walk back to the hotel most times from the city without any issue. For the price we got, it was value for money as well considering the prices of Switzerland and how small most hotels are. Overall we had a great experience and would consider staying at Alden again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM