of TripAdvisor Travelers recommend this hotel
Perfect location, right next to the memorial park and museum. Room was small - were told they would have upgraded us because it was our honeymoon but they were full. Staff were all very friendly and attentive. Room was in need of a little tlc - getting a bit scuffed up and the bathroom very dated, but, did the job. Breakfast was not great (we had the japanese breakfast), and had better in Japan.
"Great location; helpful staff "
We enjoyed 4 nights at the ANA Crowne Plaza in Hiroshima. The hotel is very well located for tourists - easy walk to all the major sights. There's a Starbucks not far away for those who need some familiar coffee. The hotel staff were friendly and helpful - very much appreciated that we could get access to our room earlier than the designated check in time, after an overnight flight from Australia. Our room was a reasonable size, with enough storage space. The wifi worked well. Breakfast was a good range of options (Japanese and Western), including freshly made omelettes. We had dinner at the hotel one night in the ground floor bistro which was OK but nothing special - there are plenty of restaurants within a short distance though.
"Great location "
We booked this room in place of our smoking room at Mitsui garden. Room is small and dated but very clean and comfortable bed, lots of pillows which was nice. View is amazing and very close to the peace memorial park. Nice restaurants close by and staff is very friendly and welcoming.
"Very big bed in a small room"
We had booked a queen bedroom but did not anticipate that the bed would virtually fill the room. It was actually a king bed and was so big that it needed to be pushed against the wall to allow any space for walking to the door. One of us had to scramble from the top of the bed to the bottom to get out. There was very little space to put any luggage. We only carry small suitcases and could barely fit them in. There was an office chair but if it was used for sitting on there was no room to pass it except by crawling across the bed. The bed was very comfortable! The bathroom was clean with all requirements met. Free Wifi was available. The buffet breakfast that was included in our room cost was absolutely fabulous. The hotel is wonderfully positioned for easily visiting the Atomic Bomb Dome and the Memorial Peace Park -- almost across the road. The reception staff were very helpful and spoke good English and.
"Highlighting the japanese hospitality: Omotenashi"
I enjoy going to Ana Crowne every time I travel to Hiroshima, all the employees receive me with a polite smile and eager to assist me in whatever my needs might be. The employees, their team is what really makes the difference. I can perceive their involvement is whatever they do, their passion and that pursuit of perfection and professionalism for service in all the areas and departments of the hotel, from Room Divisions to Food & Beverage. The hotel facilities and rooms are well-equipped, perfectly clean and very functional. I feel very comfortable while working at the desk, or sleeping at night. Moreover, the Hotel is perfectly well-centered within Hiroshima, few minutes walking from Hondori street (Shopping, Entertainment and Restaurants City Center), near cultural and historical buildings, easy access, parking. The great combination of their customer service, facilities and location makes this hotel a great choice, however, how did this hotel gain my loyalty' It is definitely an accumulation of great actions and care, especially when a customer faces a problem. The hotel decided to face my problem together, a problem that had nothing to do with the hotel at all, where their enrolment was their own choice. They provided me with the support, their time, with the tools to work out a solution together, and we did indeed found it. These situations are really the ones that makes a difference and give you the opportunity to discover the heart of Hospitality, I am sure they help in every occasion they can, this time, I would like to special thank Takumi Komatsuzaki for leading that 20th September with care and professionalism. I will be coming back on January! Best Regards, Juan Llompart
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM