of TripAdvisor Travelers recommend this hotel
"Average city hotel"
The room was very clean but outdated.The view to the park was in reality to the NHK building. The bathroom was too small for european standard. We had breakfast included Generally it was good but without offering fresh juices and typical japanese cuisine.The hotel staff was always friendly and ready to give you any detailed information about the city..
"4 star hotel. 2 star room. Watch for hidden fees."
Chose this hotel as it had a 4 star rating on Expedia and an exceptionally reasonable price. Booked a "superior room" and I am a "gold" member of the IHG rewards program. the room we were assigned is smaller than almost any we have been in at cheap business hotels. Not superior at all. Only after confirming the booking did we notice that they had added an extra fee of $40 because there were 2 guests, not one. Never had that happen anywhere before. Still a good hotel and great location, but disappointed by room and price.
Great hotel in great location. The rooms were modern and spacious and the staff were very helpful. It is located right near the peace park and has a starbucks just across the road which we visited on our travels too and from the hotel. Would stay there again
Great value. The staff was very friendly and helpful. The rooms were very comfortable and it is in a great location; we were able to walk to all the sights and had easy access to the tram. We would definitely come back again.
"Management very quick to put right our problems"
We booked the hotel on the grounds that it has a swimming pool and stable wifi. When we arrived we were surprised that the pool cost extra on top of the stay and the wifi was too slow to use for Skype at times. However, the Front Reception Manager, Takumi Komatsuzaki, went above and beyond to rectify the situation after we reported it and we were impressed with his professional response. In the end we were happy with our stay largely due to him going the extra mile to put things right as best as he could.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM