Relaxing, nice and elegant place with great facility.Comment of S. Armin Junior , United Kingdom the 2014-05-20
"Excellent Service, Best Breakfast, Free Int'l Calls"
I came here 10 years ago when it was a Marriott resort and not too much has changed. They've really kept the property in good condition and service is still top-notch. They have the biggest and best breakfast selection I've ever seen! It's like 3 or 4 restaurants in one. This is a very big resort which is not my favorite kind but everything about it is so very nice and convenient. It's right on the river with excellent views, they offer free river boat transportation to attractions along the river. There's shopping on-site as well as very close by. They have an excellent spa and nice pool. I especially appreciated the free international calls!!! I could not believe they offered this complimentary service.
"A pleasant surprise!"
Neither of us had visited this hotel complex since its days as the Royal Garden Riverside, probably three incarnations ago!! We drove in and found good free parking, although there was a big wedding in progress, a very helpful staff member walked us through the maze of outside walkways and gardens to the Long Tail Bar where we could drink without disturbing the party and then we dined at Brio!! As well as a great evening, I found a 'new' Thai beer called Chalawan which is as near to a British Pale Ale as you can get!!
"Great and enjoyable stay. Halal food in all restaurants"
The hotel is very luxurious with well trained staff. Great view to the river but with some noise. Nice pool area. Very useful shuttle boat service. very very welcoming staff. A bit bad room houskeeping. Slow wifi. Good choices of restaurants and all certified to provide halal food.
"Missing information more taining"
The room was not large for a resort that size. Once you checked in you found out that services you wanted to use was booked by private parties or weddings. The discounts for the spa that you were encouraged to used when you checked in was expired. I ordered rooms service since trader vicks was booked for a wedding. I order a simple Hamburg well done it arrived blood red when I called to inform them of the error I "can we send someone to see the burg because the cook said he cooked correctly". In all my years of staying at hotels resorts timeshares etc. I was never questioned over the cook. I all honestly I thought it was delivered to the wrong room because other items I requested was missing. Not the experience I expected for the cost in Bangkok a cheaper place might have been better.
recomend to ride free boat fro BTS station to the hotel. Be careful for beer price at Numero Uno. it's super expensive. Breakfast valiety is good but its quality is normal. I stayed with 4yrs 1yr kids, everything was comfortable.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM