of TripAdvisor Travelers recommend this hotel
"Paradise on earth "
This is the Paradise on Earth ! Very friendly staff, great rooms, fantastic food and a location in the middle of a little rain forrest/lagoon. Everything is just incredible and we all we come back for sure :-)
"Excellent Hotel and Service, but ......"
The hotel is extremely well located in a quiet relaxing area in the North Of Phuket. Since our arrival at the airport, we had a limousine service waiting for us for short 15-minute ride to the hotel. Our hotel welcome was super nice, the staff was so kind throughout our stay. The villas and amenities are amazing from a design and comfort perspective. Enjoy your private pools and outdoor tub. The food quality in the restaurant is great and very tasty. Don't miss the buffet on Wednesdays. The hotel has a great expensing, however very expensive. A great plan would be to the beach and you will find an outdoor massage set up on the right hand side after the pool for 1/10th of the price. The beach and pool are a dream come true and breathtakening. The only mishap we experienced was with the hotel administration: We had the misfortune to have forgotten our credit card at home and barely had 3000 baht left the remaining 3 days in Phuket and 3 days in Bangkok after. The hotel had our credit card information. We asked whether we could transfer money to the hotel bank account to pay for our villas and get some cash for the rest of our stay. The answer was: 'yes, you can pay for the rooms but we cannot give the extra cash'. At this moment, the administration was asking us whether we could leave the cash we had as a guarantee (we said No because they had our credit card info). We then asked them to charge the room on the credit card. They refused because they do not know whether the card was really ours. We started stressing out really since our 2nd day, instead of relaxing. Whenever we met the manager, she reminded what was our plan to pay (while we said that we already initiated a bank transfer). On the day we left, and after giving the bank slip to the administration, they reminded us that they still did not receive the money yet and that they may have to charge our credit card. So I reminded them their statement that they cannot charge the credit card since they do not it is mine. A day later, we landed at Kempinski in Bangkok and their administration had no problem in receiving a wire transfer and giving us cash back, since it was an emergency situation. Besides this mishap, the hotel and its employees (excluding the administration and manager) have done an outstanding sjob.
By far one of the top quality hotels We have ever stayed in and we've been around. This secluded resort is a gem. Quite area out of Patong beaches hectic environment Anantara offers the getaway from life. The private villas are well equipped with anything you could imagine, beautifully decorated and a private pool with a gazebo, tanning beds. The stuff are amazing! friendly and helpful. The breakfast has a huge variety of food, both western and Thai. The Thai restaurant is great. Very nice pool and quite beach with a few vendors out of sight selling ice cold fresh coconuts and some fresh seafood, Heaven! Prefect for couples and a great location for honeymooners. We would definitely go back.
"Nice villas, average service/F&B/facilities"
We stayed in a three-bedroom villa (three couples), and the villa was well-appointed with a full kitchen, large dining and living room, nice bedrooms, and a small lap pool. We enjoyed our villa very much. Apart from that, the stay was not particularly special. Breakfast was good but relative to other breakfast buffets at resorts in Asia, it did stand out for quality nor variety. We used some of the other facilities (bikes, swimming pool, climbing wall), and again, nothing to write home about. Service was pleasant enough but certainly not outstanding. It met standards but did not exceed them. For the rates you are paying, there is a huge range of gorgeous properties in Phuket that I'd recommend looking at. Finally, just a note: if you are looking to explore Phuket at all, Mai Khao is pretty far from everything except the airport. However, if you are not planning on leaving the resort, it should be fine. The resort is located across from a small shopping center with a grocery store and a few restaurants.
"BEST DAYS OF MY LIVE"
once we entered the hotel, we just felt that we are out of this world. please take me back. The yummiest seafood is in their hotel.view of the hotel is crazy, staff are helpful, the cleanness of the villa is outstanding
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM