of TripAdvisor Travelers recommend this hotel
"Perfect location for family vacations in Phuket"
Good ambience.. excellent spread in breakfast.. good italian restaurant.. perfect for family vacations.. The staff is friendly.. The rooms in laguna area and rooms with Direct access to pool is Just perfect
"Magnificent resort with lots of surprises"
I am currently staying at Angsana with my family of 6 people. My four children are aged 17, 16, 13 and 11. All four of my kids are having a wonderful time and so are my husband and I. I normally wait until I return home to write my reviews, however I have so many thoughts on this hotel that I want to write while I am enjoying this experience. This resort is truly beautiful in many ways and we are discovering that it is a resort that has many layers. Each day it reveals something new and exciting, that continually adds to the charm of the holiday we are having here. Angsana has the wow factor from the time that you arrive, staff welcome you with big smiles and are ready to assist as soon as you step into this resort. Bags whisked away and we are escorted to the beautiful lobby with efficient and friendly staff to check you in - welcome drinks/gifts and then taken to our rooms. We were escorted by the lovely Preow. She not only showed us to our rooms but took the time to answer our many questions. Many times during our stay she kept a look out for us and her genuine interest in our family has made our experience at this hotel very warm and welcoming. She is an outstanding example of the amazing staff at this hotel. Rooms are fantastic! Lots of space, beautiful decor and special touches all around. Bathrooms are large with lots of amenities available to use during our stay. I think the most important part of any holiday is the bed you sleep in every night and these beds at Angsana give you the perfect end to each day.. Large King size beds with soft mattresses and pillows that you can just sink into. We have all slept so well and as I write, I cannot wait to fall into that bed tonight. Across the board, staff around the resort are consistently ready to help and ready to give you a friendly greeting and smile. Someone is never far away to assist you with anything you need. All the staff at the pool, beach, towel stations, restaurants, reception, sports shed, rooms - right down to all of the guys in transport have all been FANTASTIC. We have had one or two tiny issues in our room with the door and the safe, however this gave me the opportunity to see that problems are resolved in record time. Guest services calls are answered quickly and it is no time before their is a knock at the door and issues fixed. The facilities at the resort have been great for all of us. The lagoon style pool is a pleasure to swim in. The deck chairs are spread around the extensive pool area, so you can choose a little spot to sit each day. With the pool meandering around the gorgeous gardens, you can choose seats in a quiet area which feels really private. Even with many people staying at the resort at the moment, its been great to find a quiet spot and you don't feel like everyone is all in one area like other resorts. There are organised activities each day but not over the top. Just enough for the kids to know that something is there if they want it. Today we all went out on the lake canoeing and it was a great experience for our family. The canoes are well maintained and were easy to use and we all enjoyed our time out together seeing the resort from a very different perspective. Water sports are available for free on the lake - canoeing, sailing stand-up paddleboards etc. Any active kids would be over the moon with all of the options available. Each day I have seen something different. Today at breakfast there was a man making balloon animals/swords/flowers for the kids and some adults too! Just as you think you have seen everything at this resort, something surprising pops up or happens. Breakfast has been great with lots of choices. It does get busy as the morning goes on but their are plenty of tables to go around and again, wonderful staff to assist with all of your needs. I highly recommend this resort. There is something for everyone and more! I feel like I even have more to discover over the next week of my stay and look forward to more reviews with more information about Angsana Resort.
"Family in premium room"
Still in hotel, checked in 14/1/2017. Would not have chosen it if I knew the bath is really just a tiled floor for the shower. It would take over an hour to fill it so having showers. Room frequently made up late eg 5pm. Breakfast has a good selection but every day I have found cold congee, or cold cooked vegetable.
"Currently ok but urgent action needed"
I am staying here at the moment. I have been here for 7 days and am here for another 3. Generally, the holiday has been great (except the very overpriced food/drink, but that is par for the course in this type of hotel). However, when you book a beach holiday, you generally want to lie on the beach and hear the lapping of waves as you chat to your friends, sip a cocktail or just want to fall asleep as the sun sets. At this hotel you are bombarded with deafening music basically from morning until night. Is anyone wanting this noise' No. Does it add to the ambience' Definitely no! Stop the music from Xana beach Club or whatever it is called immediately. It is a disgrace. You should stop it and apologise to all your residents. Thank goodness the pool is relatively peaceful. Comply and you will get a better rating.
"Back to paradise"
I have had the luck to be a guest in Angsana Laguna resort back in 2014 and I found the place enchanting and very romantic. The laguna with the resort lights is simply charming, the food (any restaurant in the resort) is outstanding, the attendants and all the resort personnel was simply pampering at each time. The room was in reality a little apartment (with a large living room facing the laguna and a balcony with comfy chairs, ideal to relax before bedtime or for enjoying a coffee in the morning....and guess what' In april I will have the privilege to spend another vacation there with my loved one: the ideal place for a restoring and romantic escape. I would recommend the place to anybody, couples or families since it is definitely a place to be :-)
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM