Lovely hotel in an excellent central location at the end of Princes Street. Nice room, tea and coffee facilities, safe and fridge and good hairdryer. Good sized bathroom with large walk in shower and bath
"Fantastic hotel & location!!!!!"
This hotel is fantastic for trips to Edinburgh. It's at the end of Princess Street, a stones throw from the shops. We were able to enjoy all Edinburgh has to offer (the Xmas market is not to be missed!) and stumble back to the hotel in a short time. The room was spacious, clean and really comfortable. Also, despite its central location in the busy centre, it was really quiet and we couldn't hear noise at night. A great hotel, would definitely recommend to stay here. I am already looking to book again for next year!!!
"Only complaint is the check out"
I was promised to receive the invoice by email. But I have not received it after four days I left. Perhaps it is better if you have it printed or can do so while checking out to avoid not receiving the email. In fact, I will contact the Hotel to ask for the invoice.
Two things were important - Location (as I didn't have a car) and disabled access as my daughter was using a knee scooter for ankle surgery. Location was perfect with easy and very close access to shops,supermarkets,restaurants etc along North bridge. Good WiFi availability(free) helped to get my directions and routes sorted out. There were a few stairs but access was possible as there were either ramps or lifts. Staff was very helpful and courteous.Taxi shuttle to the airport was arranged for us on our return but I was unable to arrange a shuttle service with the hotel on our arrival. I was using a cheque card on check in but the hotel system kept rejecting it ,luckily I had a credit card with me. Breakfast was not part of the package however there were so many options within close proximity it wasn't really a problem at all. We felt the price was a bit on the high side but the location and disabled access made it worth the while. The booking also had a free cancellation policy which made planning much easier . We will definitely stay here if we come to Edinburgh again.
The Service was excellent. Check in very speedy and efficient. Booked into a family room - plenty of room for 3 girls. Had a 3 course meal in the restaurant, the food was excellent, although a bit pricey for a glass of wine. Location was excellent with a short walk to Centre of Edinburgh
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:30 PM , Check-out: 12:00 PM