Loved the staff and the motel. Our room was large as was the bathroom Separate bath and shower. Lovely product. One of the best motels I've stayed in. Good value for money Close to Kremlin and shopping centre, public transport and Starbucks
"Brilliant hotel 5 star luxury all the way"
Fantastic hotel great location near the kremlin in the heart of Moscow excellent service with top class facilities the staff are helpful and you can see all Red square from the bar on the top floor the rooms are spacious with all the mod cons
"Amazing hotel: service out of this world"
I stayed at this hotel twice. Both times the service was superior, the linens perfect, the food amazing & the friendliest staff I have ever met. It is the stay I look forward to all year. Don't forget to order room service. It comes with fresh flower & silver.
"Not as you may expect"
We picked this hotel because, surprisingly, we found an excellent promotion on Booking.com. It was the first time for us in an Hyatt Hotel. This hotel chain has a glamour appeal worldwide but our experience wasn't appealing at all. As we checked in they introduced us several rules to attend, such as the placement of the incidental deposit per day. It was about 400$ per 3 days, by cash of cc. We were very disappointed because they have never mentioned it before, even when we asked before our arrival. Anyway, after an argument with the manager they apologized for the misunderstanding and came to our room to lock the fridge. ( perhaps worried about few nuts packs ). The room are nice, big, with modern lighting system. It happened that the shower lost water. The best thing Hyatt ever propose are the body lotions: BLAISE MAUTIN Parfumeur is a supreme selection of lady body product.
"An exceptional standard"
An exceptional standard and service, especially with regards to staff with approach 'I am here to help you and I will do my best to help you on every occasion'.The only space for some improvement is lack of access to secure WiFi (not open access).
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM