Great location, helpful staffComment of C. STEPHEN , United Kingdom the 2016-09-12
Wonderful location, service, cleanliness, and very helpful staff.Comment of F. Mark , United States the 2015-07-25
Stayed here on the strength of Tripadvisor reviews.Very pleased we did. We stopped for four nights and had a wonderful time. The staff are very keen to provide you with assistance with anything you may need, booking trips, taxis etc .Excellent English spoken so no language problems. Our room was accessed from the court yard and had a view of the river and Charles Bridge, once the window was opened. (Building is at a slight angle). It was spacious and clean,and en-suite looked like new. Our towels were changed daily and room tidied. Breakfast was very good with plenty of choice. Dinner was not included. We dined there on one evening and the meal was very good, but the menu is limited. Prices are discounted for residents. Brunch is provided in The Bistro free of charge, it consisted of Tea, Coffee, Juice, snacks and hot soup. The area is generally quiet and central for most of Pragues' tourist attractions. We walked every where quite easily. Hilly up to the Castle,otherwise easy walking around the city. Although all the staff are attentive and friendly, particular thanks to Jan and Lucia on reception and Michal in the restaurant for making our stay memorable.
have stayed there about 5 times already still my favorite place to stay whenever I go to Prague. Breakfast is good.. the restaurant at the hotel is great as well rooms are big enough and comfortable. In recent years, they have lifts as well.. makes it more convenient for travelers with big luggages
"Top Quality Hotel"
I can only endorse all the previous, positive reviews about this hotel. We were very happy with during our stay here, the room was lovely, very spacious, very comfortable, the staff were very good, breakfast provided everything anyone could possibly want and more. Then I could mention the free lunchtime buffet, the supply of umbrellas for guests, free wi fi, great location. This hotel lays it on thick, I would not want to stay anywhere else in Prague. If you are thinking of booking this hotel, do it, you will be so glad you did.
Excellent location, friendly staff (special thanks to Jan for all his help), lovely food and beautifully appointed rooms. The lunchtime guest bistro providing coffee and sandwiches free was a treat. My dietary restricitons were taken into account and accommodated.
"Unique ...service excellence ..."
Never before stayed in a hotel with the level of commitment to service is as great as this ...rooms styled in the most amazing local decor...restaurant food fantastic ...bistro (free) such a beautiful gesture ...manager/staff can be of more service if they tried ...the receptionist even dragged my bags up the road to the transfer as not vehicles are allowed in front of the hotel ...
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM