"Horrible service, poor and rude staff."
I am appalled to read high rating for the service apartment. The front office staff were always sulky, security staff shouted at us over the phone asking to leave our room as just we were 30 minutes late check out and housekeeping staff were rude as they argue with us when we asked to them clean scattered food stuff in the apartment around 8pm, instead a male staff gave a broom and asked to clean ourselves. Horrendous staffs. The only good thing about this place is the location. We will never go back to this place.
Location is awesome but property is old. Service level is average. With the price, there are many others for comparison. The toilets have stains and there are a few hair clips found on the floor. The balcony are locked and only open when asked.
Very good location..just 5mins walk from KLCC. We hv a 3 bedroom apartment on the 24th floor. Clean and spacious. Bed is so comfortable!!. Service apt staffs are very polite. Gym was good. Had a pedicure at the Spa which is located conveniently beside the gym. Wouldn't recommended it as the lady just cut and clean nail. Nail colors are limited. No buffing heels and she would not hv put a base coat if I didnt insist on it. Not worth the $$$. Definitely not a professional one. Decided against on a massage after that experience. Breakfast selection is limited and food wasn't replenished in time. Aside from that, everything else is great.
Great location. Friendly and helpful staff. Clean and spacious room. The bed was extremely comfortable. Worth the price paid for the stay. I wld definitelu return to staY here. And recommends to others too.
good location, it is very closed to shopping malls and twin towers. the room is very clean. I went there with my family and we have a great time staying there. We enjoyed our cooking there. I recommended this place.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM