"great room and location"
my family and i got the 2 bedroom unit at Ascott, and we all love it! everything is clean, beds are comfy, sheets are crisp... price is very reasonable, and located within 5-10 mins walk to petronas towers and the malls. very happy with our choice here. breakfast is included with our room, but if you had to pay, the price is reasonable, though you get what you pay for (small buffet). staff efficient and very helpful. would def stay here next time we're back.
"A Month's Stay"
We have recently returned from a month at The Ascott KL. Before we left home we decided we would write a report and in our minds we thought that staying for a month there would be a lot to say but in reality there is not and it could be summed up as “what's not to like”. Where you stay on holiday is quite often one of the key things. If you want to be right at the centre of KL then this is the place to be. There are so many places to eat (from one end of the scale to the other) within 5 > 15 minutes walk, that is if you don't want to eat in your apartment. You can even order in food from the bar / brasserie (Tujo’s) downstairs. The food there is absolutely fine; it is not fine dining but more than sufficient for most people's needs and there is a good selection of different cuisines to choose from. It's also great for an early evening drink/refreshment while you watch the rush hour chaos on the street directly outside! There are two big shopping malls within 5/15 minutes walk, one has two supermarkets and the other has one (at Suria Mall under the towers there is Cold Storage and Isetan and at Pavilion Mall there is Mercato which, when we left last Wednesday had just closed for renovation). There are nearly always taxis queued outside the building if you want to go somewhere. The website is good and gives a full description of what you get, the main bits for us were clean sheets/towels every three days and housekeeping service every day except Sunday, and pretty good WiFi. Also, while there is a laundry on the 22nd floor (where you can have a swim, use the gym or have a coffee in the Sky Lounge while you wait) there is also the option of sending your washing off to be done for you at what was for us very reasonable cost. There are also quite a few photos on the website and they do give a good idea of what you should expect when you get there. Whenever we go away and stay in a hotel, at some stage the key card stops working - they didn't here which was nice. For us the two important things when we go away are location and the people that will be looking after us. The people there were courteous, very polite and friendly and knowledgeable about the product and about the city generally. All being well, we shall be going back next year for another month's stay and (again) use it as a base for a couple of side trips in Malaysia or the region. (If you do decide to leave the Ascott for a night or two your room can be double locked for extra security.) We had such a good time at The Ascott which really did become a “home away from home”, and in such a culturally diverse city, and would like to thank everyone there for helping to make our stay such a memorable and enjoyable one.
Location very good, nearby night life , twin tower all are within walking distance. Reception ladies are very friendly and helpful. Daily news paper, toiletries are supplied in time. Breakfast is somewhat poor to match Ascot standard.
"Location and spacious room"
Friendly staffs and bellboy. The location is good and near KLCC. Comfortable beds. Its a spacious apartment. The parking is free for hotel guest. Love the kitchenette provided. Easier for me with small young kids. Breakfast can be improve.
"Fantastic accommodation in KL"
Superb serviced appartment in KL. Clean, comfortable with fantastic amenities and great location. Staff were superb. Can't ask for more. Great gym and rooftop swimming pool. And a great Spa also. Prefer to stay at a place like this compared to a hotel. More room and facilities.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM