of TripAdvisor Travelers recommend this hotel
"A very pleasant stay at Ascott Makati"
I stayed in Ascott from 14th to 18th February in room1431. The room has all the amenities required for a comfortable stay. The staff were very pleasant and helpful. I would like to made a special comment of the lobby ambassador. Her name is Valerie. She is very helpful and friendly and always greets her guests with a smile. Approachable and always very friendly. My stay in Ascott was definitely made more memorable because of her. Thank you Valerie.
"10 for service"
We stayed at the Ascott Makati for 5 days in February. Friends advised us that the rooms were very dusty and they got sick after their stay. Since my husband has asthma and my daughter is allergic to dust we called and requested for extra attention to cleaning the room they will assign to us. True enough, the carpet was vacuumed well and we appreciated the fact that they listened to our request. Location and service are a "10" while breakfast is ridiculously expensive @php1200 for the extra guest (rooms covered breakfast for 2) and choices were repetitive daily. The room was large and comfortable with all the amenities for a serviced apartment. Will stay there again.
"Our home in the Philippines"
Excellent Service! Customer service satisfaction is #1. We stayed in a big penthouse that is nicely decorated. Furnitures, beddings and appliances are all new and expensive. Beds are so nice and comfortable that made us hard to get up the next day. The breakfast are delicious and food changes everyday. I hope we can stay longer than 9 days. Love Ascott Makati so close to the malls esp Greenbelt with so high end.
"Great Value and Location"
We had a two bedroom serviced apartment which was beautifully appointed. The renovations at the Ascott Makati are first rate and compare to other high quality hotels in the area. The free breakfast had plenty of choices to offer. The check-in and check-out process was professional and quick. We have no complaints with this hotel.
"Utmost comfort in a convenient location"
We had a great stay at the Ascott Makati. The suites are extremely comfortable and well appointed. The staff is really professional, friendly, and hospitable. The breakfast buffet, which is included with the room rate, is excellent, with a tremendous range of dishes, including our favourite Filipino dishes. Everything was very fresh. The Ascott Makati is located very conveniently in the same building as the large Glorietta mall, which is adjacent to many more shopping areas, including Greenbelt, ShoeMart, the Landmark, and Rustan's. We had an unpleasant arrival, though, because we booked an airport transfer with a company called Nissan. The driver that picked us up tried to charge us Php 350 more. Had to have an argument with the Nissan representative located in the hotel, because she insisted that we had to pay the higher fare (which was not the price quoted to us) because it was a "hotel car". We didn't book a hotel car, we booked on the Nissan website. I don't know what Nissan's relationship is to the Ascott, but it was a classic bait-and-switch. Another thing, the hotel had very poor internet. Couldn't stream any videos at all.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM