of TripAdvisor Travelers recommend this hotel
"Good Location in CBD, but living experience compromised by"
Good location in CBD and generally the staff are quite friendly and polite. But the overall experience was compromised today by a pipe burst situation in the bathroom, tried to helped prevent flooding and got myself wet as a result. Credit to the engineers who got the situation fixed quickly but was denied the request to change room despite the mess. What's puzzling is the hotel did offer a room for me to shower and sleep for a night but they just can't change the room. After making this offer to me and promise to deliver the key, it doesn't happen until I make another call after 20 minutes and even then, the reception suddenly said they are not even able to offer this new room. Quite dissapointing not with the incident but rather the handling of it.
"Beautiful and spacious room and excellent services"
Had a 2 nights stay over at Ascott during the weekends. It was wonderful! The staff were extremely welcoming, helpful and did their best to make use feel comfortable during the stay. The amenities are great too. Kitchenette was awesome because we get to do plently of cooking and there's a dishwasher to take care of all the plates and cutlery. Location was excellent. Near to all the old school food places. Wouldn't recommend eating at Lau pa sat though because the food are overpriced and not very good. Maxwell and Amoy food centre within walking distance and there's lot of food options there instead. Great stay and will definitely be back again!
"An amazing stay"
We have an awesome stays at Ascott Raffles Place Singapore. All of the assigned Staff personnel were taking us always into consideration. They are so kind. And the location are so accessible to good food and a short walk distance to MRT Raffles Station.
"Good Amenities, Need to have better Service!"
Stayed here for only 2 days was travelling for Business purpose. Pros: 1. Rooms with modern amenities 2. Good location, very near to the Raffles place MRT Station 3. They gave me a upgrade to the next category room Cons: 1. Breakfast has limited options for vegetarians 2. The hotel has a concept of conserving the environment which is good but it is annoying for customer to be given only 2 bottles of water when asked for 6 bottles. You start feeling as if are you really staying in 5 star hotel. 3. I was given a room on the 6th floor, not sure if the hotel has good views around except the one facing the roads. 4. Was not give a late check out even after multiple requests.
"Excellent appartment hotel in a great location"
The Ascott appartment hotel was excellent from wonderful staff to a truely spacious luxurious room that was very well appointed. It was located next to an MRT station and a short walk to Marina Bay Sands Hotel and shops. We will be looking to stay at the Ascott residences in other locations as they were perfect for our needs
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM