of TripAdvisor Travelers recommend this hotel
Hotel was fine enough. Room was comfortable and the staff was nice. Housekeeping was a problem. Room was unkempt when we arrived. Sheets had a dark stain, trash on the floor around the bed. They also forgot to leave towels one day. Overall decent for the price, and very central to Bourbon St/downtown activities.
We found this property to be a good value. The staff were friendly and responsive, the room was clean and comfortable, and the location was convenient. There could be some updates made to the rooms, but for the price this was a great place to stay!
"Fun night "
The River Front had a Top Taco festival with taco tasting and Tequila tasting. I booked the Crowne Plaza because of its location to River front and to most of the fun things to do while in NOLA. Location is a 10 the front desk staff was very busy I think I heard they had to turn 300 rooms that day. With that said the staff was very professional and very nice. I requested a king but they were overbooked so I received a double queen but no problem. How much time do you stay in your room while in Nola. My room was very clean and well appointed. The fitness center had great equipment all clean and working. I did not get a chance to try the bar or restaurant this trip but have in the past and it's alway spot on. If you are needing location and great staff this hotel is a must.
"a party hotel"
Stayed here for 2 nights on our tour of the country. I read a review before we got here about the outside of the hotel having "undesirables" very true, we didn't feel comfortable outside at all. The staff were OK on reception but when I explained the WIFI wasn't working properly the member of staff treated me like someone who had never used a computer, very patronizing. Just to confirm the WIFI wasn't good at all. The place was very close to Bourbon Street and in hindsight, not really for us. The hotel was clearly a young persons party hotel judging by the rubbish in the corridoors in the mornings (Im sounding very old now!!!) Rooms were spacious and beds comfy but 2 days was enough. A special thank you to the bellman who went out of his way to get us a taxi on a very busy morning!
"great location, okay experience"
This hotel is in a great location, the open general balcony even overlooks bourbon st, and it is a very short walk to other major hotel/conference centers which makes it an affordable place to stay that is also convenient if you are there for work or fun. Hotel staff interactions could have been more pleasant. There is always a very long line in the lobby around the typical check in/out times - I only ever saw 2 people max working the front desk even during these busy times. Also had several issues with receiving 2 shipped packages and after continuous prompting from myself for several days to fix the issue it was resolved.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM