of TripAdvisor Travelers recommend this hotel
Great locality for a relaxing holiday to Cape Town. The Reception Staff were so helpful ,call a Taxi , Give Directions, Suggest Places to See Eat and Lots more. No sea view but plenty of other things going on to keep you amused. Room was a good size with the small kitchen area, full size Fridge , Kettle, Coffee Making facilities , Toaster , Microwave Grill Oven .Really Comfortable Beds , Ideal for a Perfect Holiday in The Mother City !
stayed here for two nights. very neat. the room has a huge bed. bathroom is big with shower and bathtub. kitchen has stove microwave and cutlery. mini bar is available. cannot find fault. room is sea view.
"Great Facility and Location"
All the positive reviews are spot on. An 8 year old modern property with very pleasant staff. Their reception hours ended at 8pm but we had late arrival and couldn't have been more pleasant. Check out Bootleggers Coffee less than a block away for breakfast, lunch or just fabulous coffee. Highly recommend this small boutique hotel.
"Great Hotel for the price"
Staff was excellent and extremely helpful/courteous. Room was very nice as advertised. Only negative is the hallway is open somewhat to the outside so if your a light sleeper it might bother you a little.
"Great hotel with, unfortunately, a nasty policy"
I’ve booked this hotel for 10 days, and I got a very positive opinion from the beginning. The staff is kind, the room (a small apartment with kitchenette – note there’s no breakfast included) is spacious and clean, and the decor is enjoyable. The internet works well, the daily cleaning is fine and the security is attentive. The location is away from the city center (but uber services solve this by a small fee), in a quiet neighborhood. The deception came when, due to unforeseen reasons, I informed the reception of the hotel that I had to leave 3 days before the initial schedule and asked about refund of the nights I've previously paid. The answer I received was that the hotel policy doesn’t allow any refund due to cancellation (even considering I provided this information 3 days in advance). On my request, the reception gave me a discount of approximately 8€ for laundry services I used, but I remained frustrated with this wicked policy, illegal in the European Union, and I contacted the Cape Town tourism office in search of support. The answer received confirmed the hotel non-refund cancellation policy is legal in South Africa... Some hotels have this policy, others don't. In conclusion, enforcing a policy disrespectful of basic consumer rights is a dark stain in what could be a wonderful hotel, and for this reason I recommend you to think well before booking in this hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM