Conveniently located near the ski slopes, this Val-d'Isere hotel is in the mountains, near Val-d'Isere Ski Resort, Funival Funicular, and Le Fornet Ski Resort. Area attractions also include Col de l'Iseran and Aeroski Gondola.
of TripAdvisor Travelers recommend this hotel
"Children at the SPA"
The hotel is excellent, specially the service. Starting at the reception, going through the bar, restaurant and ski shop, everybody was very kind and carefully. The room was also very good. Free internet and breakfast in the room made the diference. The only problem was the spa area. Children are allowed at the spa, which I think is wrong not only because of the security, but because it should be an area of tranquility.
"Mostly very good,with top ski service."
We visited early February,with one of us specifically for skiing,with this hotel having a perfect location for ski village access just five minutes walk in ski boots away,which is a big plus.The hotel has a pro shop in the basement of the hotel which provides ski equipment hire,and I must say that the staff are amazingly helpful,and there is a facility for storing ski boots overnight,so you're guaranteed dry and warm boots ready and waiting for you the following day,full marks and many thanks to them!There is also a pool and spa next to the shop in the hotel basement offering beauty treatments. The staff at this hotel are very welcoming and eager to please,and the helpful service goes quite a way to make your stay pleasurable. Our room was a classic room and was spacious with a good sized bathroom,and huge bed,we also had a balcony. The decor of the hotel may not suit everyone,as it is quite dark,and black wooden panelling continues the theme throughout the hotel and into the guest bedrooms,which could have an adverse effect on claustrophobics. Breakfast is served as is usual in the main dining room,and is fairly decent,but in my opinion not in line with a five star hotel. The food offering for dinner was very nice,when we booked for one night,but expensive,with wine prices matching,prices in Val d'Isere are eye watering generally. Now the negative opinion,we managed only two nights of decent sleep,there was noise from the room above,it was mentioned to reception,and in all fairness they offered a half bottle of champagne as way of an apology,I requested a different room,and I was assured that the noisy guests had checked out,but then only to be replaced by yet more noisy guests a day later.Just a tip may be to check on booking that the top floor could be quieter or to make sure that you are not below a family room,the rooms are not carpeted so I'm sure that sound insulation isn't the best it could be.
i was extremely impressed with the place, great staff, very cheerful, helpful and just nice people. Rooms are very nice, good beds, breakfast is very good and the restaurant was as good as any in the resort. Ski hire at the Shop...really really nice people Well done. strongly recommend
"Stylish, great service, great location for slopes."
Had a great stay here. The staff are a great asset, all super friendly and helpful. The hotel ski hire service is also very good - quality equipment and friendly service. The food at the hotel was really a treat. We tried many of the dishes on the menu, and each of them were exceptional. Great presentation, with good quality ingredients. Overall, it was an enjoyable stay and we were made to feel very welcome throughout. Highly recommended.
"Boutique hotel but definitely NOT 5*"
As seasoned travellers we had high expectations of this hotel but were severely disappointed. Definitely not 5 star but more akin to a 3* boutique hotel. For ease of reading to help you assess if this hotel is for you or not I've listed the positives and negatives. + Rooms sizes good with very comfortable beds and quality crisp bedding + Boutique style room with unusual stylish dark decor but wooden floors starting to look scruffy and very noisy from room above us + The guys in the ski locker room were brilliant - always cheerful and on hand to take your boots off you and hand you your skis/boots. Very friendly and clearly knew what customer service was about. At the end of the week they even kindly arranged to have our skies waxed for which we were extremely grateful for. + The beautician named Paula in the spa was lovely and clearly very experienced. The other staff in the spa were not particularly friendly/welcoming and rarely smiled. + The guys responsible for the valet parking were excellent - helpful with unloading the car; parking the car and even collecting a bag we had forgotten. We did feel that €20 a day parking charge was excessive though. For the price we paid for this holiday we didn't expect the below from a 5* hotel: - Ikea mugs and a cheap plastic kettle in the room. Majority of hotels at this price provide a Nespresso coffee machine or at the very least a decent quality kettle and cups and saucers. We felt like we were in a Novotel, particularly when we saw the red plastic beakers in the bathroom! - Turndown service was offered but this did not include a clean of the bathroom. Since the designer sinks are black these constantly looked a mess particularly after teeth cleaning (white on black!) - The Spa area was tiny and not very relaxing (there are no reclining chairs; nor warm blankets to snuggle up under); there was no spa etiquette adhered to; children were allowed to run around; it was not particularly clean and the facilities limited. - The glass doors between the spa and the treatment rooms were never closed so treatments were not relaxing as you could hear all the noise from kids in the pool. - Breakfast was always the same and whilst the staff were friendly they were definitely not trained to 5* hotel standard. Some of the hygiene standards were astounding to watch (dirty cleaning cloth used right next to the fresh meat and cheeses; and the same fork used to refill the cheese and meat plates. If you are a vegetarian be warned!) - The crockery often did not match and some glasses were chipped which definitely not what you would expect when paying these prices. - Paper napkins and plastic place mats! - Very amateur staff in the restaurant - Food was definitely not of the quality we are used to with this level of hotel. The Thai style soup I had one evening was exactly the same as we had for lunch in a different restaurant on a previous day so they are clearly using bought in dishes rather than chefs own creations. - You could only get 2 uk channels on the tv. - The bar was rarely occupied, probably due to the extortionately priced drinks. All in all a complete rip off in our opinion. We will definitely not be returning.
Credit cards accepted by the hotel: Visa - MasterCard - American Express
Check-in: 4:00 PM , Check-out: 11:00 AM