of TripAdvisor Travelers recommend this hotel
When I booked this hotel, I expected it to be a very good 5-star Resort in Salvador. The location is very good - at Ondina neighborhood - and waterfront with a spectacular ocean view (awesome sunrise and sunset). But the hotel has been a 5-star hotel long time ago. Its entrance is very huge, but makes you feel as you were in a train or a bus station. Lifts don't smell good. Carpet on floors are old fashioned. Rooms are very big, with comfortable beds, bath tube on bathrooms. Although breakfast has plenty of food options, it's not very tasty, it seems like mass production and once there was an event taking place at the hotel, breakfast room was very crowded, noisy, with lines for everything and lacking almost everything as well. We experienced the hotel's restaurant fir dinner: although staff was very kind, the restaurant does not make you feel comfortable and food seemed to be a frozen meal heated in microwave. We ordered a sandwich from Room service that has been the most awful cheeseburger on my entire life! The "bahianas" (waitresses wearing typical clothes) were very kind at breakfast... By the reception there was a lady who was selling tours. We passed by to ask some questions; she answered but with arrogance and with no kindness (she let us talking to ourselves and started taking to another person that showed up!) In my opinion, the hotel is at most a 3-star. And they should be less greedy and invest more updating it and training their star t be more kind and treat customers better. If you are planning going to Salvador think twice in choosing this hotel.
"Where to Stay in Bahia."
I enjoyed this hotel first because of the price and the size of the rooms. They have an excellent breakfast buffet. The hotel is close to the beach. Easy Check-In and Check-Out. I found a cab driver at the hotel that took me and my friends on an excellent city tour and lunch for a wonderful price.
"Beautiful view but needs remodeling"
Great location and ocean view from all rooms. Good service and breakfast. It's a huge hotel and many parts have been renovated. I liked the infrastructure in general, but the room still had a tube TV and needed some updating.
"Great hotel and great price!"
The hotel may need some renovation but it is very pleasant. The room had a view to the ocean, it was clean and comfortable. The breakfast was great and the staff was really helpful. The swimming pool is really nice and the gym may be small but it has the most important things. I really liked the hotel!
"Vale a pena"
Excellent five-star hotel, I don't need to say anything else or and need. Good food, exelete saw, fantastic swimming pool, cocktals on the edge of the swimming pool, location of first class. also the location with othes bar around, staff of a fantastic education. bar with beautiful room amenities, gym room, transportation to the airport, shops at the hotel, and much more ...
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM