of TripAdvisor Travelers recommend this hotel
We feel friendly when greeted by the people around the area. Served perfectly by the people, It's a less density area and allows us to enjoy all the facility comfortably. Love the natural hotspring there. The brightness of the interior house and mosquito repellent efforts needs to be improved.
Simply put, the whole experience was amazing! Situated amongst the green nature, away from the concrete jungle. The Hot spring was a special feature, but we truly love the fish spa. All the staff were friendly, nice and responsive, special mention to GM Alex and Dir Ops Raymond who's always around greeting customers and also to Balan who made the perfect chinese tea for us (twice). The villa was very spacious and private, love the jacuzzi. The F&B (at Pomelo and Jeff Cellar) were delicious and presentation was 1st class. The fact that they do not allow children below 12 yrs was spot on. Just some place now we can come back to if we need some time away from the noise and concrete jungle. One of the best getaways we had in Malaysia.
"This is what I call a Perfect Retreat!"
Took a short weekend with my wife and friends. Love the way we were greeted from the moment we walked in. Hotel staffs were friendly and helpful. You know when services are kept sacred when even the Director of the hotel, Raymond walks around to meet and greet guests. The rooms were amazing. Very spacious, and the part I liked most is that you get your own private pool, and a hot spring watered jacuzzi. It's huge for only 2 people. Awesome. If I'm not mistaken, this is a wealness luxury hotel, and it's one of its kind in Malaysia. The natural hot spring pools were unique and they were great. My wife enjoyed the yoga classes and love how the hotel focuses on serenity; spas, meditation cave, and some other cavese which I have forgotten. Overall it was a memorable and good retreat for all of us. Will definitely be back.
"Pretty much perfect"
Incredible views, amazing service, and all you could want in a retreat. Jeff's cellar has very good wine, set menus, and a wonderful dining experience in the middle of a romantic and intimate cave. The grounds are spacious and breathtaking. Definitely the best place to go in Ipoh.
I like this place very much. The location is great, serene and tranquility. The food at Pomelo is superb and fresh. the front desk staff is so friendly and the response is prompt. They helped me to carry my belongings to the villa. Will definitely go there again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM