of TripAdvisor Travelers recommend this hotel
"Two days without clothes!"
45 beautiful bungalows. We stayed at one of the Ocean View suites. Each suite has its own private pool. Just amazing! Breathtaking views, great food. Everything is top quality. It's expensive but worth every cent. Had about 5 hours sleep in two days. Watch your butt for mosquito bites! Bring a small Bluetooth speaker to take outside, only thing missing that I can think of.
"Once you arrive, it's extremely difficult to leave!"
We spent 9 days in April 2016. The common areas, main hotel pool and grounds are gorgeous. We stayed in a 2BR ocean villa with an unobstructed view of the bay, ocean and sunset. The villa was breathtaking, it was difficult to leave the villa, let alone the hotel itself! The staff were friendly and accommodating, can't speak enough about how nice they were. Buggies are used to transport you throughout hotel. The hotel was virtually empty the bulk of the time we were there so during peak season I would advise to call for a biggie well ahead of time since you can be expected to wait. Pros *Friendly, welcoming staff. *Beautiful common areas, upscale fitness center and gorgeous grounds. *Beautiful views from virtually every villa. *On-site restaurants very good, Saffron excellent. *Villas are immaculate and breathtakingly gorgeous. Cons *Meals at restaurants tend to get repetitive. *There's a lower pool by the water but we never saw staff there so never tried it out. *Hotel is situated a long drive from city of Acapulco so taxis don't typically stop at hotel, you'll need to book a private car service through the hotel.
"Hospitality Excellence, Without a Doubt the Best Hotel in Acapulco"
Our family stayed at the Banyan Tree Hotel during the Christmas holidays. Everything was arranged with passion and detail. The Hotel staff help with everything you need. We are greatful to Sandra in particular for her extraordinary assistance when we had an issue with our car! We will definatelly go back and recommend the site for a relaxing stay.
My husband and I spent 9 days at the Banyan Tree and just loved it. We stayed in a pool villa which was perfectly orientated against the sun. The most beautiful sunset ever right in front of our villa. if you're looking for a place to find silence and tranquility, this is the spot! Staff was very helpful and warm, although their English needs improvement. The spa is an absolute must do. . Even though it's thousands of miles away from the Far East, the quality of the massages is comparable. Must say, Banyan Tree spas are, for me, the best in the world and this one is one of them! Dinner at Saffron is a must, great (authentic) Thai food, and the most amazing view. Overall: perfect holiday destination for a winter break
"Banyan Tree Hotel in Acapulco Excellent service"
Our view and Room was spectacular. The service from the staff was over the top. The in room pool was awesome and very useful. The staff went out of their way to help us. Particularly enjoyed the solo dinner for us at Los Rocas restaurant near water.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM