of TripAdvisor Travelers recommend this hotel
"Spacious room with stunning pool!"
A memorable stay at this hotel! Room was super clean and we really enjoyed our stay here. Loved the in-room pool which provided total relaxation. Comfortable bed and pillows. We will definitely come back in the future!
The Staff treated us like Royalty. Always calling us by name. Nothing was a bother, they anticipated our needs, immediately new what drinks and food we preferred. Our room was amazing with our own indoor pool. Restaurant Belon was exquisite. Saffron was a Joy, Special mention to Vladimir and Neo and all the female staff too. Banyan Tree Macau was a True pleasure and we recommend to all !!
"Superb staff and food is food"
Came here for afternoon tea with friends. Beautiful decor, excellent service and food was good. Staff was very attentive to details and I would highly recommend the afternoon tea set to friends and family.
Fantastic short break - didn't want to leave the room, so relaxing in the middle of the chaos of Macau.The spa is mind blowing relaxing massage and treatments Great staff throughout all very helpful and willing to go extra mile.
It is only my second time to stay in a Banyan Tree property and still the hotel lived up to my expectation. Our room was beautifully decorated and very spacious overlooking the river. There was a relaxing pool inside which the attendant prepared as soon as we got inside the room. The wooden basin-like bathtub added a very nice touch to the overall room decor. Toiletries in their signature scent were provided. Outside of Japan, this is the first time I encountered a Japanese toilet in a hotel with all its convenient uses. Hotel guests are entitled to use the Galaxy resort deck which was so much fun!!! Also, if you just want to unwind, get a tan and swim peacefully, there's a separate pool intended for Banyan Tree guests only. They have a wide and varied breakfast choices although it seemed that they don't change it. If you have a favorite dish, you'll be sure to find it the next morning, if not, there's still plenty of dishes to choose from. The servers/attendants were very warm and approachable. Most of them are Filipinos. If you have the budget, do try Belon on the topmost floor. The view is stunning and the food is mouth watering. Overall, it is always a delight to stay with Banyan Tree and I will always look forward to staying with them!
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM