of TripAdvisor Travelers recommend this hotel
Stayed in Banyan Tree Macau for anniversary with my girlfriend. Excellent services from all the hotel staff, especially housekeeping &a front desk. Smiley face, with promising services. Enquiry to front desk, noted and marked down. Turn down service from housekeeping was surprising and appreciation as they tidy up not only the room but even our belongings, refilling all the amenities , really surprise for every little details that you made for us! Thanks for everything.
"Aqua walking anytime you want"
It's hard not to compare the new casino complex to the likes in Vegas, only this development is much newer and grander. We stayed at a handful of hotels in this marvelous casino complex, and the Banyan Tree is one of the high end hotel. It connects to other hotels, casinos, movie theater, shopping, restaurants, pool, spa and more. One can spend days without leaving the premise. We stayed at one of the luxury room that has a long pool and a wooden soaking tub. The room is spacious, and the view was great. My mom especially like the in-room pool and she did aqua walking whenever she likes.
The hotel provide quit good service to my family member， all of us like the room very much，and the spa is really professional and comfortable，and the pool is warm water which is really good for children who like water very much
"Amazing pool in room"
Stayed at the banyan tree and what a memorable experience. The room we stayed in had an indoor pool, with warm water, an enormous japanese style bathtub made of wood, and lots of other small things that completed the experience. There is a living room with a second enormous tv and they prepare the room with the essential oil and incense of your choice when checking in. Good breakfast buffet and the manager settled a slight misunderstanding that occurred by waving one of our companions charge for the breakfast buffet and gave us an extra complimentary bed. Top notch place, with top notch service. Recommend it!
"Breathtaking rooms with giant pools!"
I live in HK, but this was the first hotel I stayed at with my girlfriend (long-distance) when she came to HK and we went to Macau. It was definitely the right choice. We arrived an hour early and our room wasn't ready (which is fine), so they politely asked us to come back in an hour, which we did. When our room was still not ready (now at check-in time), they apologized and upgraded us to an even larger suite! We were blown away when we walked in. The room was massive, with the huge pool in the middle, and champagne on ice waiting for us. Being a part of the Galaxy complex of course has its benefits, with the big (main) pool and plethora of restaurants etc. around. Great breakfast buffet too, and the spa is next-level. Definitely one of the best places to stay as a couple for a relaxing getaway!
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM