of TripAdvisor Travelers recommend this hotel
My wife and daughter both have birthdays in February. As a special treat we decided to stay at the Banyan Tree Phuket, our first trip to the Far East. Without exception all staff were genuinely courteous, friendly and professional. We booked a Signature Pool Villa which was a great attraction for our daughter, while my wife and I enjoyed the privacy of the enclosed garden. Great spa with individual treatment rooms. Good restaurants. Some parts of the property at little aged, but well maintained. Grounds and landscaping genuinely impressive. We will stay again!
"Amazing, pure luxury!"
Amazing villa - we stayed in the signature pool villa. Service was excellent and the entire feel of the hotel was pure luxury. We also indulged in the private floating dinner experience which was the best dinner I have had to date, the food the service and the experience was just amazing.
"Excellent Hotel -"
We stayed in one bed villa , with 8 year old child ...view was of golf course - room tidy and big enough for 4 days stay - if you stay longer you would need bigger room if with children ....Hotel staff great - Pool Staff more than helpful and in all places we ate ..Tamarind - Pool Bar and Water Court Had some rain so mosquitos out in force and even with net we had over 100 bites within the 3-4 days - so be prepared depending on season Wife had spa treatment and enjoyed The break out with adult pool and family pool - good if an adult not so good if you have a child who wants to swim there Great place for short break
"Banyantree is really becoming poor now"
Nowadays Banyantree is really not as fantastic as before.Both villas and decors are pretty old. Especially the spa service,the therapist was cheating on time (I paid for 90 minutes but she only did 60 minutes and lied). For check out process, 9:30 in the morning but only 1 staff stayed at lobby for guests. Moreover their website says lowest price guaranteed, but for sure you can find lower price on other agencies website, almost 30% off!! Won't choose this brand anymore. The hotels competition is really like internet industry, Banyantree is out of trend now.
So we happen to book this amazing and serene resort for our week long CNY holidays.We are regulars to phuket,so much so that we call it our 3rd home.This was the first time we were staying at Banyan Tree and we did have some high expectations,since we are kind of luxury travellers,Staying at the best properties around the world. and boy,did Banyan Tree live upto those in Style. The Double Pool Villas are amazingly big, sufficiently stuffed with all that you would need on a holiday, The rooms are huge,the living rooms is fully stocked with coffee machines, tv, coffee machines etc etc. The private pool is amazing and so is the jacuzzi in that. The bathrooms are large and very well planned. The bedroom is in the midst of a make-shift pool,and hence they call it a Double Pool Villa.These are expensive but worth every penny. What blew us away was the service of the entire team,specially our villa-host Buk. He is a champion. Very well mannered, kind and knowledgeable. We didnt have to ask anything twice,ever, We just had to tell him of our plans and he had organize everything all by himself. we were travelling with a 15month baby and had requested if we can cook some basics for her in-villa, and Buk being the Champ he is, he arranged for a make-shift cooking stove,oil,salt, sterlizer etc all in an hours time. Now this is called, beyond ordinary. The resort is very well maintained and serene in feel. Though a little away from the happening beaches, but staying here means peace,relaxation, just what we wanted. We would be happy to come back in near future. Keep it up guys, you have lived up to our very high standards.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM