We stayed for 9 days at the Banyan and enjoyed ourselves a lot! We came with a 4 months old baby and received special attention from the staff which are the nicest! Our villa's manager Sai was the best and helped us a lot! We would definitely come backComment of W. Yaniv , Israel the 2016-10-29
"The best place to stay in Koh Samui"
It was a family visit, and each one of us enjoyed it to the fullest, despite the bad weather. It was raining throughout our stay but the staff was so friendly and helpful, we felt pampered and very well cared for. Because of the rain, they have provided the otherwise paid activity - Rain forest experience, for free. It was really fun to do! The spa was to a very high standard, as expected, but what made us fall in love with the place was their Thai restaurant - there aren't words to describe how delicious the food was. Tingly recommend to everyone, looking for a top thai gourmet experience!
Very beautiful experience lovely service! Being our anniversary they gave us a lovely cake and flower arrangements. They even got us little gifts everyday and accommodated our preferences Awesome hotel thank you sooooo miss it
"Beautiful Views and Lovely Staff"
We stayed here for 6 nights. Great things: the view from the Villa was utterly fantastic, the staff were very attentive and friendly (our villa host Kik was fab); service was faultless; the spa was superb and dinner at Saffron was really excellent. The not so great things: no bath in the villa despite this being advertised (we were told that the resort was very busy so we didn't ask to move) I find this to be ridiculous in such an expensive and highly regarded resort which is supposed to be relaxing; very noisy air conditioning system- we thought we had a snake in our room on the first night; the villa whilst mainly clean had a number of stains on the sofa and day beds which should have been cleaned appropriately - I took a damp cloth to the day bed and cleaned it up; breakfast room service was okay but yet again another hotel that doesn't know how long to boil an egg for (after two attempts this got a little dull); charging 10£ per day to have breakfast in the room is very poor and not expected of a high end resort nor is having to pay for soft drinks from the minibar - especially as the USP is villa style resort. Overall, we would definitely return, if only for the amazing employees. But there are some things that preclude a five star review and prevent this resort from being in the same league as the One and Only, Four Seasons or some of the Shangri-la resorts we have stayed at.
"Best Luxury Resorts in Samui"
next time i will choose banyan tree, when i go to samui again. my family had a great time and we start missing now. everything is good, just the air conditioner was noise, i can not slept well in the quiet night.
Beautiful sea view, clean house, friendly employee, comfortable environment, good breakfast. Valuable come again. Kids like here also. The road outside the hotel to the main is not good enough, need car for transportation.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM