"Great for families and young people! BUT WAY TOO LOUD for us!!"
We like to travel to smaller, quieter properties and we are Palace Members and were invited to spend the day at this property. The activities on the beach and on the lower pool were so intense and with so many people milling about that we felt overloaded--even on the beach...So we went to the roof pool. SUCH a nice area--and apparently this space is not what most guests enjoy..There is a glass wall so that you can face any direction and enjoy the sights.. The property is lovely and the lobby is well appointed...Again nice for families and people who enjoy a very very energetic location.
What a great hotel, excellent location. The hotel is amazing, staff are really friendly. They have 4 restaurants on site and they are all very good, we loved the Grill. The entertainment was ok too. The bedrooms are very spacious and clean, the beach is very clean. I can't wait to go back to Beach Palace Hotel.
We arrived Saturday afternoon greeted by a fresh cut flower and hot towel we were checked in very quickly and just had a 10 min wait for our room so decided to walk round the pool areas the first sight of the beach blew me away it was amazing we went up to our room floor 3 with a sea view the room was huge massive bed the most comfiest bed I've ever slept in, jaquzzi and roomy balcony with double sun lounger and table and chairs, stocked mini bar and optics Pool area was clean and staff were amazing they couldn't do enough big shout out to Erik he was ace Sports bar had a Dj, band and basic entertainment service again brilliant Amalia, Carolina and manual above and beyond sky bar was amazing set on top of the hotel 2 pools and 2 jacuzzis it was ace to watch the sun set on the double sun lounges and the views were amazing again hi 5 to yoplira (good luck with your studies) she told us all about the area and hers and Johnathon service was amazing There was plenty to eat and people that moan must have nothing better to do decent pool bar menu plus buffet, 3 restaurants plus 24 hour service get a grip the grill place outside was our favourite after our 2nd visit Carlos knew what drinks we drank and knew how we had our steak top waiter. The entertainment staff did a great job keeping the people round the pool enjoying their day We did visit the moon palace (free transfer everyday all drinks food etc included ) it was huge had loads of pools and loads going off but I preferred the personal touch of the beach palace, the maids did a great job and room service was really quick can't really fault the hotel other than the building works going on next door I can't say it didn't bother me cause it did from 7.30 on a morning it started by the pool you couldn't hear it but we paid for a sea view and quite a few days the noise was bad 2 nights in a row they had massive floodlight that lit up our room so we had to shut the curtains which I don't normally do I like to watch the sun rise I did see Victor our rep who offered to move us hotels no questions asked we thought about things and were worried in case the hotel wasn't as nice where we went so I said we would stay and the second week although there was noise it was nowhere near as bad I was a bit disappointed that we weren't warned about it maybe we wouldn't have paid for the sea view as an extra before we went all in all the most fantastic holiday ever we will be seeing you again beach palace just hope the hotel is sorted next door lol
"WOW!! Exceeded all expectations. Completely Satisfied"
Everything was excellent. Food, service, accommodations, staff, excursions and the beach area was spectacular. You have to check out the spa as well. It's a must! The beds and towels were the most comfortable we have ever experienced. They thought of EVERYTHING!! The staff really made the difference though. We have been to our share of hotels and have never had service like this. Charming, personable and ready to help us in every way. They made our anniversary very special. If you go there, here are a few staff members to look for. Each of them gave excellent service. In the Tequila restaurant: Ruben, Laurencio and Moises were awesome. The wait captain, Miguel, was very accommodating when it came to celebrating our anniversary. The chef, Armando, did an excellent job cooking our food to order and paid attention to detail. Manuel in the planning area did a great job helping us plan an awesome time while we were there. Cesar Peraza and Gerson is sales helped tremendously. One of the best vacations we have ever had. We are already booked for next years anniversary. We can't wait to go back. Loved it!!
"Another great stay"
Stayed from 9/28/16 to 10/7/16. From the moment you arrive, you're treated like royalty. I can't thank the hotel staff enough for all of their hard work in making us feel so well taken care of. The food was amazing in the buffet and the a la carte restaurants (the Italian restaurant being my favorite). The beach staff worked tirelessly to make sure that all of our needs were being met. The room was spacious, clean and very comfortable and the view from the 7th floor was to die for. This was my second stay at this resort and I have to say that it was definitely not my last. Already booked for another stay in July 2017. The only thing I would like to see, is more options for night time activities. It does get rather quiet when the sun goes down. For anyone considering a stay here...do it! Amenities second to none, attention to detail, great food, some of the nicest warmest staff...makes for a fantastic holiday!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM