of TripAdvisor Travelers recommend this hotel
"I was guest of the Hotel NUO on 28th and 29th of January and then again on February 14th."
Chinese hospitality at their 4 and 5 star hotels is always superb and the service at Hotel NUO is no exception. The hotel was built in 1917 and was formerly know as the Raffles Beijing. I was taken on a tour by the German manager and it was pointed out that Mao formed the PROC in the ballroom in 1949. He said that they were researching all the historic connections and it would be more of a feature at a later date. I would also like to mention Ms. Liu, the lobby manager on duty, who not only checked me in quickly, but personally escorted me to my room and gave me a proper room orientation.
"Traveling back in time"
What a wonderful hotel! Walking into the lobby is like traveling back in time and entering a Old Grand Hotel with shining chandeliers, polished marble and a grand staircase. Greeted by a porter we were guided to the reception where Wilson took care of a swift check in. While dealing with the paperwork the concierges approached us and told us about the area, and the flag ceremony with sunrise at Tienanmen Square, which was great to see. The room was spacious with a view of the main street of Beijing, a sitting area and the bathroom had 2 sinks, separate shower and lots of space to put our things. Breakfast is a must with many options for everyone, and the cocktails at Happy Hour in the bar hit the spot in the evening.
"Absolutely perfect stay"
Close to attractions eg Forbidden city and shopping malls. But if you prefer to shop "local" large Chinese market just around the corner. Room (take a Landmark) very 20s and elegant - last time I had a room like this was the Savoy in London. Staff all very friendly and helpful - soon on "hello Mr and Mrs Page" terms with everyone from the doorman to the hotel manager. Anaise in the lobby could not do enough to help us including presenting us with a cake for our wedding anniversary. Don't miss out on the restaurant, There are two but we live in France so don't need the French one. The Chinese offers both local and western food but the local is so good we ate three times avoiding the outside restaurants. Try the`Peking Duck. Come back for breakfast and allow at least an hour. Very international fare including Chinese soups cooked to order. Don't miss the Morning Booster Station for a glass of Champagne. When back in Beijing - this is where I will stay - excellent.
"Too wear and tear "
I feel sorry for making this title of my review as the hotel is in a great location and staff is lovely. First - share some knowledge about this hotel. This hotel used to be part of "Beijing Hotel". This is a historical brand equivalent to Ritz in London and Beverly Wilshire in LA. This is why the location for this hotel is right in the middle of Beijing, walking distance to Tian An Men square. The particular hotel building is a historical building and leased by Raffles group up to recent. When the lease expired, the government took over this property and re-name it to Hotel Nuo. It kept the staff team, which is great as the staff is nice. What the new owner should have done is to give the hotel a proper face lift. This leads to my main criticism with the hotel. It is too old and lack of maintaining to be classified as a property 5 star. Compared to MO Bangkok, also an old symbolic building, Beijing Hotel Nuo is showing zero maintenance. We stayed in the higher ranking of room but the sofa and carpet are all with dirty black marks. Tower is 3,4 star hotel standard. Not thick cotton but thin and very used look. When we check in, we were not introduced by the check in desk on any leisure facility in the property. So we never use or see it. When we arrive tower, water and shampoo are all in single set even room is booked as two people occupancy. All in all feel very disappointed with the hotel management. Because it could be managed as a glamour old school symbolic hotel. I don't believe for a moment government does not have the capital to invest in it either. In a city with all the international brand, we won't come back. Location is great but it cannot comprise for all the flaws. Staff is nice and polite in general so I feel sorry for them end up with management lack of vision.
"Relaxing stay at the grand old lady"
The history of this hotel is amazing, was told it opened 1917. The rooms bring back a lot of nostalgia and offer a old world luxury hard to find these days. The afternoon tea at the lobby lounge was very enjoyable, so was the dinner with wine paring at the small a la cart restaurant, breakfast has a great selection of freshly prepared foods and the employees are very friendly and efficient. Location is a good as it can be, short walk to Tianamen Square close to the Forbidden city and the Hutong s.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 1:00 AM