Belmond Hotel Monasterio is only a ten-minute drive from the airport. It is just two blocks from Cusco's central square, where the cathedral and most important museums are located.
of TripAdvisor Travelers recommend this hotel
"Must See - Stop by for a Drink!"
We didn't stay at Belmond Hotel Monasterio, but we stopped by for a drink after dinner. My friend and I sat in the beautiful courtyard by a firepit listening to opera music floating over from the restaurant. A wonderful employee named Franciso made us very comfortable, brought us blankets, snacks, and delicious pisco sours, and told us all about Cusco, Ollyantaytambo, pointed out the last tree standing in Cusco (located in the courtayrd) and explained the carnival festivities scheduled for the next day. After we finished our drinks, Francisco gave a tour around the beautiful grounds, which also serve as a museum due to the historic buildings and abundance of classical paintings. Francisco even showed us the beautiful chapel, complete with a gilt altar and ancient wood carvings. The whole evening was spectacular, and many many thanks to the wonderful Francisco. Everyone should stop by this place!
"Loved everything about this property"
This property is so charming in itself with lots of Belmond kicks added in. The rooms are huge and comfortable by standard, and we were there in winter and the heat was great not like some of the converted hotels that has heating problems. We loved the fact that we could call room service anytime for the pisco sour service and they would come to show you how to mix pisco sour and serve it in the room free of charge. Great breakfast as well!
"An ideal option for Luxe Cusco"
The Monasterio is housed along the small Plaza de Nazarenas about two blocks from the Plaza de Armas and the center of town. Located in an old monastery with touches from the seventeenth and eighteenth centuries, the Belmond was the first to bring true five star living to Cusco. The coup de grace is the added oxygen in some of its rooms to make acclimating to the high altitude more bearable. We were taken from the airport to the hotel through the new and old streets of Cusco before arriving at a small alley and stopping at the nondescript colonial building. Upon getting out of the car you are greeted by no less than three staff that will, almost suffocatingly so, assure that you arrive well. A stand out of the staff was José: perpetually smiling and attentive he seemed to go beyond his post as the concierge to do the work that seemed more properly for a manager or receptionist. For our stay, it seemed if not officially so that he would be our guide. Seated in the lobby bar we are brought Mate de Coca and given an introduction to the art in the monastery: José told us about the concept of the mountain that is honored in Incan iconography and became represented in Catholicism through paintings of the Virgin Mary. Next, everyone had to fill out their own arrival card with requisite information: it felt absurdly old school for a world built on technology. They handed us another vestige of another time: a gold plated room key holder with a knocker at the chain that connects to the key. As we walked the hallowed halls of the monastery, we arrived at our green painted room and entered to discover a duplex prepared with an extra bed. The added oxygen was turned on though ultimately the effects were barely noticeable. The bathroom is gilded with superb L'Occitane products, marble, plush towels and a warm dual shower option that made showering a joyful exercise. Each room has two televisions, one on either level. The one that is typically in the sitting room (or where the added bed is located) is accompanied with a mini bar. The sleeping area comes with a hydraulic lift that makes the television pop out from under a cabinet. There is also a mechanical closure for the sky light in each room. It feels like a pleasant mixture of old and new. The DirectTV is a nice touch but it leaves you confused with how it works. The search function for news didn't workout and for non Spanish speakers it is hard to find the exact channels for English. In the end, it wasn't a useful accompaniment for the trip. Breakfast is served in the restaurant overlooking the main courtyard. It is a buffet breakfast with choices of a few pancake or egg items on order. The omnipresent coca tea was one of the best refreshments for the beginning of each day. Drinks in the lobby bar are lovely, especially at night when the roaring fire fills the colonial architecture of the room with warmth and good feelings. The equally stodgy sofas and chairs appear more for renaissance kings than comfortable modernists, but they retained the charm of the space as perfectly made pisco sours, chilcanos and any drink you might request would be elegantly served to you. I especially loved the silver platters the would accompany an order of coffee. We did not have dinner or lunch in the property but we had a brief snack one day at the small Deli Monasterio. The space, reminiscent of a British Pub, has a charm that is met with its impressive list of beers, especially artesanal local ones, and with its superb sweet and savory pastries (we died eating the beef empanada). Perfectly situated in town for a walk, a tour up to Saqsaywaman, or shopping at the many artesanal markets nearby, Monasterio is an ideal starting place for your journey to Cusco and beyond. It is not for the faint of heart that do not wish to spend money, but if you are seeking a luxurious arrival, consider this location.
"Beautiful, Quiet, Comfortable"
Staying at the Belmond Hotel Monasterio was a true delight. From the beautifully appointed rooms, to the sumptuous grounds, the excellent food, and the impeccable service, this is a truly luxurious experience. The courtesy and assistance of the staff was excellent; everyone was very helpful and accommodating (we were quite tired after our overnight flight to Peru) from the service at the airport, to the easy check-in service provided by the concierge, and the wonderful assistance of the floor staff. The first night, we stayed in a Junior Suite, which was quite comfortable, with excellent amenities. We enjoyed the "opera evening" at the restaurant, especially the service that Wilberth provided (he provided us with helpful recommendations on the food, helped us with planning things to do, and was a joy to just chat with). On our return (after Machu Picchu), we were upgraded to what we found out was a Royal Suite -- truly the definition of luxury; get one if you can. As we were again tired after our journey, we enjoyed having room service (Leonardo was an excellent server, making several trips as we kept forgetting to ask for certain things, and never even registering a slight look of being fed-up) and the next morning, breakfast with Wilberth. All in all, the staff make this a truly exceptional experience; they are helpful and friendly without being overly solicitous. And the hotel is rich in history, wonderful architecture, and excellent upgrades. Enjoy yourself -- you would be hard pressed not to!
We arrived late (11PM) from our visit to Machu Picchu....upon our arrival we were greeted by the hotel manager and promptly and personally escorted through the manicured gardens to our charming accommodations. This particular room had extra oxygen piped in to assure a pleasant night sleep.... taking into consideration the 11,000+ foot altitude. All of our meals were exceptional.....breakfast even included special area for just gluten free selections for my Barbie. The dinner of grilled shrimp appetizer was the best i have ever enjoyed.... the Chateaubriand was perfectly presented....exactly how it was ordered.... the entire wait staff was extremely well schooled and experienced in the fine art of customer service ...I must point out especially a gentleman named Wilbert.... this gentleman seemed to easily read our minds and he would predict our needs even before we could ask...amazing! This hotel is within 2 blocks from main plaza.... great shops, cafes, etc to wander around.
Credit cards accepted by the hotel: Visa - American Express - Diners Club
Check-in: 3:00 PM , Check-out: 11:00 AM