of TripAdvisor Travelers recommend this hotel
"This lovely hotel is half way to heaven!"
It's a hide away place in the Mexican jungle, by the wonderful beach. Very close to nature with wild animals as part of the experience. The surroundings are very well kept, and every evening they place 400 candles along the paths between the houses - gorgeous. The staff is extraordinary. Cynthia, who is in charge of the spa, shared her knowledge and passion for the Mayan medical tradition which was very interesting - such a wonderful warm person. A tremendous thank you to Diego Lozano Vara for making our experience at Belmond Maroma so personalized. You truly know what a high level of hospitality and professionalism is. Our experiences at the restaurants were over expectations - what a dinner view! I especially loved the lobster pasta. Overall, the atmosphere is very warm and friendly at Belmond Maroma.
Just about the perfect place to calm down from everything! Friendliest and most attentive staff ever, immaculate rooms, fantastic location, infinite possibilities to re-energize, peaceful atmosphere and of course superb food and drinks! We'll come back for sure.
"The Right Choice"
We recently had the pleasure of vacationing at the Maroma Resort and all I can say is WOW ! This is a true jewel . The resorts magic is in its most precious commodity the people. The staff are so gracious and genuine . I suppose it comes down to the management that sets the tone and the manager Diego is superb ! The staff at the Spa are exceptional and Roberto who is incredibly personable and spiritual . This sensitivity includes the life changing Yoga teachers Andrea and Eduardo. The resort is set amongst beautiful gardens and at night its lit up magically. Cannot say enough about this precious location, except that we will be back ! We had a master suite on the ocean which was just perfect :)
"Charming small intimate resort"
The property only has about 60 rooms with many clustered around their own semi-private pool in a lush jungle setting. The staff couldn't have been friendlier or more gracious, from the initial "greeter", Christian, as you arrive at the property to all the service staff. Of special mention was Jacobo, our server at our dinner on arrival day. From that point, Jacobo recognized us by name wherever we bumbed into him throughout the resort and couldn't have been more charming and receptive to whatever our needs might be! Definitely a 5-Star resort and experience!!!
"An Amazing Place and Wonderful Getaway"
My wife and I returned recently from our second stay at this wonderful resort and we are already eagerly looking forward to a third visit next March. Every aspect of this year's experience surpassed our expectations, which were very high given the fantastic time we had the previous year. From check-in through check-out, the staff was warm and welcoming, their attention to detail exacting and the service was flawlessly. The associates are clearly proud of both their heritage and of being a part of the Belmond family - they represented both at the highest levels. Over the years, I have had the good fortune to travel to many countries and to stay at some amazing properties. But Belmond Maroma is one of my all time favorites and one of the few places that I can clearly see myself returning to year after year after year. It truly feels like home.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM