"Great accommodation and views "
Great accommodation and views from private balcony. Room spacious, clean and serviced daily. Wonderful breakfast and pool bar. Views are unbeatable as is location. Staff very professional, and although not overly friendly, provided all the assistance we needed. Highly recommend!
Stayed here October 2016. Perfect location for this time of year with impeccable views of the sunset for October. It was also a great location at Firostefani right between Imerovigli and Fira. We stayed in room 206 which is just a little to the side of the main part of the hotel which was perfect and had great views from the balcony. It was a junior suite and talking to some other guests who stayed in the standard rooms many of them didn't have windows (or at least not big ones) and described the rooms as feeling small and locked in (something to keep in mind if you go for a standard room.) Bathrooms are a bit small but, then again, it is Europe. Pool and outdoor area is very accurate in the pictures and although not too much sitting space by the pool we always found space- I'm not sure how this would differ in busier months. Now for my complaint.. I have been requesting late check out since the day we arrived seeing as our flight out was at 9pm before we started traveling for over 24 hours. On the first day we were told the best way to do it is come back the day before we leave so they can give us an exact time for our late check out. We came the day before leaving and they told us the incoming guests had not confirmed their arrival time and to come back the next morning and they'd figure it out in the meantime. Obviously the next morning the staff members had changed and she was beyond rude telling us we were not going to get late check out as they didn't know the time new ppl would be coming in. We asked to pay more for another room, get a slight extension.. Really anything. She gave us the options of sitting in their sister hotels lobby or showering by the pool (which is either an exposed outdoor shower or a shower in the mixed men's/women's bathroom down there. When we asked her for a little more assistance we were met with an attitude that we felt was her telling us to deal with it it is not her problem. It actually left a very horrible taste on our last day and to be honest I would take off half a star from this rating if I could because I think polite and courteous staff do contribute to an overall experience of one's stay. If you ignore our last interaction with that one particular staff member the rest of our stay was great. I would definitely recommend getting a suite though.
"Honeymoon adventure "
We stayed at the belvedere suites for four nights in October! Upon arrival we were upgraded to a room with private sun beds for our honeymoon! The view was spectacular, and the staff were amazing! Very accommodating, helpful and caring! Staff made reservations for us, organized a rental of a buggy, and made sure we were living it up on our honeymoon! We used the laundry service while we were there, which was a great feature, VERY affordable, and useful! The views of santorini were breathtaking! Be prepared for LOTS AND LOTS OF stairs! The shower was amazing, the room was very clean, and the pool had the most Spectacular view! A wonderful experience, we would definitely go back!
""Amazing location Breathtaking views and Great staff""
We stayed at this gorgeous hotel for our honeymoon for a week we where met at the drop off from our hotel by a porter who showed are way to reception where we where given our keys to room 207 wow simply beautiful room with breath taking views with so many different rooms a dressing room with lighting and candles in the walls, large bedroom with plenty of space for clothes, large living room with double doors that open up to amazing views over the caldera which you can sit and watch the sunset which is a beautiful, a kitchen area with a fridge to keep your wine cool, the are steps going down to this room the are steps everywhere in Santornni! We sat by the pool a few days in the morning before going to explore this gorgeous island and the bar staff breakfast staff couldn't do enough for you breakfast was great and all fresh and was enough for myself and my husband sitting around the pool with views of the caldera how couldn't it be enough for anyone the reception staff where very helpful and there answering any questions you had and where very helpful and put us in the right direction with anything the places to visit, restaurants, we where never disappointed in the advice they gave to us and they where very friendly too. We would recommend the sunset catamaran we did this on our one week anniversary it was truly an amazing experience you get picked up and taken to the harbor where you meet the staff of your boat we did the 520 which only had 12 of us on there from all parts of the world which made it even more special as we sailed out the was drinks flowing from sort drinks local beers and wine the barbecue was amazing enough food for at least another 10 people the music was very fitting for our trip we stopped a few times for swimming and snorkeling then they stop at hot spring which we both managed to do even though am not a fan of the sea it was an experience and you have to do it, after getting back aboard we sailed towards the sunset which we had seen from all areas of the island through the week but this was truly magical and think everyone on board felt the same so one not to miss. all i would say was go and explore you wont be disappointed every thing was just perfect and wouldn't of changed a thing
"Beautiful hotel amazing location!"
This is a really perfect location and a truly beautiful hotel! We were celebrating our 30th wedding anniversary with friends and we couldn't be happier choosing this hotel & location! We stayed in a junior suite that had the most amazing views, waking up feeling like it was a dream! Very comfy beds, beautifully designed rooms and very clean! The pool was lovely with double & very comfortable sun beds, this is also where you have breakfast every morning, you can never get tired of the view! Kostas the pool bar waiter was a real credit to the hotel and definitely the main face to the hotel! He works so hard, always with a smile and such great service from him everyday! The location of the hotel is perfect for both a short walk into Fira and the local area by the hotel with quieter restaurants which we loved! It was expensive to stay and eat in this location but as we were celebrating it was worth it. One negative was that we were not asked or contacted during our stay by reception or management to check if we were happy with everything , not even on check out! Also on arrival( it was around 10pm ) we got dropped off and the driver called the hotel to get our cases collected ( as was quite a walk and very tricky with large cases) and after waiting 15mins or more we ended up taking ourselves and luggage to the hotel ourselves! We hired quads to look around the island which was so much fun and a great way to see the whole island! Beware you do need to confident and have some experience with riding motor bikes as it can be quite dangerous on the island roads. We have been very lucky to travel to some incredible places in very high standard hotels but this area and island is not to be missed!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 PM , Check-out: 11:30 AM