"A lovely view but poor facilities. "
A mixed stay - the views and staff are amazing. The hotel is well located and the staff go out of their way to be helpful. The quality of the rooms - I felt was lacking. We moved rooms as the first one wasn't the mind of place you would want to stay in of your own choice. The breakfast is pretty poor quality and it is served at an odd time ( too late for early risers and too early for late risers). After two breakfasts, we started eating out for breakfast as I was tiered of cold tea, orange squash and soggy pastries. I would stay here again although I would be very particular about the room I was getting (I didn't feel our first one matched the description or price paid) and I wouldn't eat at the hotel.
"Beatiful location with amazing service"
It's a great location. Hotel staff is extremely helpful from the point to check in through check out, very courteous. Hotel itself is at great location with an excellent view. Thank you Vickie, Anna, & Costa for making it memorable.
"Views, views, views!"
If I was rating this on the view alone, 5!! It was everything I hoped for in terms of the sunset and the view of the caldera and neighboring towns. The room was lovely and the staff was all very friendly and helpful. My only complaint is that the breakfast was completely outside, and it was the 2nd week of April. The mornings were pretty overcast and windy, and the seating was all outdoors. I ended up putting my breakfast on a tray and taking it back up to my room. I'm sure during peak season, that is a non-issue, but for the off season it was not quite ideal.
"Amazing Hotel and Staff."
What I can say... Words cannot describe how unbelievable this place is. The views, the rooms, the amenities, everything is absolutely amazing. I never post on trip advisor but I really felt the need to share my experience. We stayed here in April for our honeymoon. We had a Vip suite, very bright, clean and nicely decorated. The view from our balcony was spectacular. It was very private and was exactly what we wanted for our honeymoon. Vicky and all staff were so helpful and definitely took great care of us. They arranged everything including the transportation from the airport, car rental and excursion to the volcano. Thanks, really, for your kindness and empathy. If we return to this magnificent island, we will not hesitate to stay in your hotel.
This is an amazing hotel with amazing amenities and unbelievable views- but I guess the same can be said for most hotels on the caldera. What most impressed me about Belvedere is their customer service. The gentleman tending bar by the pool worked so hard to serve all guests quickly. Upstairs the concierge worked magic to get us the best table at the best restaurant night after night. This hotel was worth every dollar.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 PM , Check-out: 11:30 AM