of TripAdvisor Travelers recommend this hotel
"Another good stay"
2nd time round in kl and booked this hotel again. Staff are always very helpful. Our room was upgraded on arrival. Only two things let our stay down no full length mirror in the room and no extraction in the bathrooms. Food as always was good and lots to chose from. Would book again.
"A haven in the big city"
Our family of four enjoyed a massive 2 bedroom deluxe room. The bedrooms, bathrooms, living area and kitchen area was extremely spacious with a great view over the city. The pool area was relaxing with 2 small shallow pools for kids. Moda the bar tender was really attentive and made great Pina Colandas. Being attached to the shopping centre was easy for breakfast and the shopping centre. It was great to see so many different tourists from all around the world.
Just returned from 10 day stay in Malaysia for my 70th birthday with my daughters. Stayed at BHTS for 2 nights & cannot fault it. We arrived early morning & were allowed to check in, even asked if we wanted all single beds or a double & a single. Staff helpful & friendly throughout. We were given a suite on 32 floor which was perfect as so much more room.Decor may be a bit tired but no problems with cleanliness.We also had a very large TV which was never turned on as too much to see.Only problem we had was that they made up 3 beds but kept giving us cups & towels for 2 but was easily rectified with a phone call. Our travel operator had let them know it was my birthday & they had provided a fantastic chocolate cake for me, even though my birthday was 2 days after I left.Very well situated in shopping centre & not too far to walk to Petronas Towers. Monrail also nearby for going further.Rooftop pool an added bonus.Would stay here again.
I stayed for 10 wonderful nights at BTSH. My room was sparkling clean on arrival and was similarly maintained by housekeeping throughout my stay. All the facilities in my room worked perfectly. The staff throughout the hotel complex were polite, friendly and professional. Congratulations BTSH.
"Don't think I would again"
Not the smoothest check in experience. Only room available was a twin, not ideal when you don't need the extra bed.Room was smelly and seriously dated. The room was good size.I had the premier room. Had the smallest TV ever. No hot water the two times I showered. But it is in a mall. Over all need to knock off a couple of it's stars.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM