The Valle di Assisi 4 star Hotel & Resort is located in Torandrea, Assisi, in a strategic setting in the heart of Umbria, within easy reach of the most important art cities and main sites of interest for business activities, such as trade-fair and business centres.
My husband and I visited this place using a smartbox and at the beginning we were pleasantly surprised: the room was big, modern and super clean , which for me is one of the most important things and that's why my score is so high. Let's talk about the negatives now: during our stay they had an hydraulic problem and the second day we were there the water was running yellow. I called the reception around 3:00pm to let them know and they said that they were trying to fix it and everything should have been ok in one hour. I kept checking the water and until around 6:00pm and it kept getting worst, now it was yellow and it had a nauseating stench of chemicals. At that point I called the reception again to let them know and they said to me that I could have used the spa showers if I needed be but I didn't want to because I like my privacy and I didn't want to go around the hotel in just a towel, so I decided to wait a little longer. I called them again once or twice and asked them if it was possible to move to another room but there was none available ( the hotel didn't look that full, but ok), so we decided to go out for dinner hoping the they would fix the problem while we were out. We went back around 9:00pm and finally the water wasn't stinking like chemicals anymore. The next morning, when we checked out, they asked me if I used the the in-room bar service. I said that I did but after all the inconveniences we had I wasn't willing to pay for it and the girl at the desk said that it wasn't their intention to make us pay but she was just asking about it ( a bit weird, just tell me straight away that I won't be charged for it, so i won't look silly asking for free stuff!). She also told me that they we sorry for what happened and it was the first time they had such a problem, but I know from other reviews that it isn't true, they encountered that same problem before. I don't know why she lied to me, there wasn't any need for it. They gave us a bag of chickpeas for free, I guess as a further apology. Overall the desk and breakfast staff was nice and the hotel was very nice as well but I feel really generous to give them 4 stars after what happened.
"High tech hotel with lots of toys."
My honey and I enjoyed two nights at Valle di Assisi Hotel in Santa Maria degli Angeli, Assisi, Italy in suite #230. This is a high tech hotel with electronic everything from lights to the locks on the doors. Once we figured out how to drive our room it was lots of fun. The two person spa in the bathroom was special because the front was clear plastic. The king bed was the best we had during our 12 day road trip in Italy. Seems like the Italians like hard beds and this one was a bit softer and provided for a good night’s sleep. This establishment is part of Best Western’s Prestige collections of hotels. It is located in the valley about ten minutes from the town of Assisi. The best part was the night view from our room of the lights of Assisi. Not staying in Assisi allowed us to wonder around the communities in the area. Parking, breakfast, and quick WiFi was included in the rate. The suite was very generous in space with a separate living room and bedroom. The staff was friendly and did their best to make our stay enjoyable.
"Worst night's sleep ever!"
My husband and I stayed at this hotel last Saturday night as it's very close to Perugia Airport where we flying from on Sunday morning. It's a lovely hotel in beautiful grounds. Check in was swift and the room was lovely and bright and spacious. Unfortunately the walls seem to be made from cardboard though as everything was fine until our neighbours returned to their room at around 1am. We could then hear everything and I mean everything they did until I eventually had enough and rang down to reception to ask them to tell them to be quiet, which the guy on reception did as I heard the phone ringing next door! There were doors banging all night and people walking up and down the corridors which are tiled and very noisy. When asked the following morning when checking out was everything ok I said no that we had hardly slept so I was given a discount on our room rate of €140 and ended up paying €126. Apparently your nights sleep is worth €14!! Oh but we were given a bag of chickpeas which are grown on the property so that should make everything alright! All I can say is it is a lovely hotel but is sadly lacking insulation so if a good nights sleep is important to you DO NOT stay here. We plan on returning to the area in the near future but will be looking for another hotel.
"fantastic stay in Assisi"
Excellent Hotel. Beautiful grounds. We stayed three night and used this as a hub to visit the local area and a couple cities in the area. Dinner the third night was wonderful. The restaurant was fantastic and made excellent recommendations. The hotel lobby was beautiful and the reading room area very nice. Wonderful location for sight seeing in Assisi, Citti Di Castello, and Cascia. Highly recommend. We will go there again when in Assisi.
"Good place to stay."
We only stayed one night but I would recommend this hotel. The rooms and bathrooms were spacious. The breakfast buffet was very nice also. I did not experience the thin walls that some reported. The hotel is a little out from the town of Assisi but I would stay there again if I am ever in the area.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM