This is a nice hotel in what used to be a rough area. The room was great, large, with a great bed, and even a bath tub in addition to the shower. Secure parking, comes with a price though. Breakfast was very good.
My family and I were in Europe for a while and came down to Hamburg to visit some friends. This hotel was down the block from their flat, so we chose it. It was the best thing we did. The room was very comfortable and my 2 year old daughter slept great (which meant we slept great). The breakfast was amazing and the staff was very friendly. We highly recommend this hotel!
I booked this hotel through booking.com, it was confirmed and directly paid. A week later when i arrived to check in I got some stupid excuse related to simultanious bookings resulting in an over-booked hotel. The hotel never bothered to inform me of this in advance. In stead they booked me somewhere else in another hotel. I found this very unprofessional and it shows they don't really care about their customers.
Friendly and flexible staff they helped me sort several things lika spare charger and cash. Used to be rather rough area and the signs are still there so i wouldnt go on holiday with my family. Great breakfast with high quality and range.
Hotel is a good location close to a U-bahn stop but quiet. Reception is friendly and efficient Rooms are large with good bathrooms, comfortable beds, a good desk Breakfast is really good - very varied Small gym on 4th floor but perfectly adequate Felt very secure - card access to each floor from lift
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM