"Very nice hotel, location, and staff"
Very nice location, hotel, and staff. Would definitely recommend. Cons: Parking is Valet only and it quite pricey. Since the hotel is connected to the mall one can easily use the parking garage that is located at the same location and just walk through the mall back to the hotel.
"Pros: great location, modern hotel Cons: expensive conference rates, terrible wait time for elevators"
My wife and I stayed at the Copley Marriott as she attended a conference at the hotel. As I am a Marriott rewards member we got to check in early at 10 am - thanks! This hotel has an average wait time of 5 to 10 minutes for an elevator. Wifi was included for Marriott rewards members so that is a bonus. There is free coffee in the room, a small bar fridge and daily papers are a free from the lobby. BTW, there is a 5 to 10 minute wait for an elevator. The gym is pretty decent with lots of modern equipment and bottled water and there is a pool and hot tub. The location of the hotel is fantastic as it is close to lot's of street and mall shopping, fantastic restaurants and there is a large grocery store across the street. Did I mention there is a 5 to 10 minute wait for an elevator' Overall, this hotel was very good but please scrap your elevator reservation system because it does nothing to improve wait times.
"Convenient place to stay"
I was there during the Boston marathon week. It's really close the finish line. The area where the hotel is located is excellent. The facilities look old the rooms are pretty small and elevators take forever. Make sure you at least considere 20 mins if you want to go up and down for a coffee. The service and check in was excellent all the people are very friendly and supportive.
We stayed for the week of the Boston Marathon. We loved the view from our room & everything was modern & clean. The staff was friendly & willing to help with anything. The location was great, you could get to shops & restaurants very easily. The big plus was it was only a block from the finish line! The restaurant in the hotel was great & very accommodating for large groups. I guess the only thing that was not great was the Starbucks inside the hotel, they did not clean up their garbage or wipe tables. I garbage cans were extremely small, I think it would help to add more or larger ones. Over all we had a great time & will visit again!
I stayed there when my friends were visting. Good location and it is close to the shopping malls and stores.It was in Febuary and my friends from California told me that the hotel was actually a life saver for them keeping them warm!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM