Boston Park Plaza is located in the heart of all things that make a visit to 'America's Most Historical City' a memorable one. It’s located across from famous Boston Common Park, close to Boston's Back Bay and many attractions, activities, shopping and restaurants. The hotel is 3 miles from Logan International Airport and 200 yards from the Boston Common and Public Garden.
of TripAdvisor Travelers recommend this hotel
"Great experience from the moment we checked in"
Front desk and all staff were refreshingly helpful and happy to be there. Couldn't thank Alexander C. anymore for being helpful and welcoming. Very impressed! The room was ready, clean and updated. Great location for the events we have tonight and valet was reasonable.
"Nice hotel unhappy with room size"
Location was great. Lots of nice restaurants close by. Very close to Boston common which was a nice walk in the am. Close to a subway station. Very disappointed with the room size. Paid for a king room and could barely walk around the king bed. They brought us a mini fridge and the concierge laughed because he could barely fit the fridge in the room. He said it used to be 1 room that was converted to 2 rooms. The shower was so small when I went to wash my hair I hit my elbows off of the walls. When I was brushing my teeth and the wife tried to come in she would hit me in the back of the head with the door. Was there for the Big Papi send off series vs the jays. I would pity big papi if he had to navigate this room. The walk to Fenway wasn't too bad we did that every night. Downtown was about the same walk 30 mins or so. Location was great.
"Outstanding Customer Service"
I was in Boston for one night recently, one very wet, windy day in late January. After my friend and I checked in, I stopped to get directions from the Concierge, Roger. Well, not only did he give me a friendly welcome and an entertaining (and helpful) conversation, but when I returned to the room much later that night, there was a lovely note from Roger, and a few added touches. It was unexpected and totally wonderful! Not only that, I also asked for assistance in the lobby lounge on one issue, and the manager (didn't catch his name), went out of his way to give me the help I needed. I'd like to acknowledge and commend your staff for how kind they are. It made my stay a very special experience and I would recommend your hotel highly.
"Very negative experience "
Booked queen bed through Priceline. They put us up in one of their "cozy" rooms. More like closet room--I have never seen such a small room. Incredibly cramped, no room in bathroom. They refused to accommodate us in a normal sized room (demanded $40 upgrade fee). Unfriendly, non accommodating staff. Would never stay there again
"Bad Experience in General"
A huge group of students was here (for a conference) and they were everywhere, day and night, Chatting in corridors, moving a room to another..even when speaking on their rooms we can hear their discussions... It was horribly noisy.. then one of them activated the emergency alarm, late at night so walk down to the lobby.. The size of the romm was OK for me but, the air conditionner was not working correctly, just blowing cold air with Dust and it was noisy too... then I didn't feel like the service was good
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM