of TripAdvisor Travelers recommend this hotel
Not too happy , some of the basic amenities were not there. Just a small example , being a self contained room and not to have salt ! not good. Checked at the reception and they did not have it either !
Great location walking distance to China town ,Darling Harbor.Very clean and comfortable rooms and friendly staff.Ideal for a weekend of shopping or dining out on Darling harbour.Our service was very friendly and polite staff were very knowledgeable on directing us in the direction for transport.We found our room very spacious and clean and were very quite from busy Sydney nigh life.
"Trip to Sydney Mid-April 2017"
Excellent location, near Darling Harbour and Chinatown. However road works on George street not good - noisy and hard to walk. Apartment hoped to be 2 bed-room. However, it was open area with main bed and bed/couch, NOT 2 separate bedrooms. Staff excellent. Overall quite happy.
We were not informed that keycard operates the lift - allong with others that we helped. You need to stand on a chair to reach fusebox to turn on and off the stove top and also to reach the cupboard with plates in. Room is quite grubby and dated. It is a noisy area. Did not sleep one night through. Perfect location. Apart from one staff, all other staff were accomodating and very nice.
The hotel is located in a good location, just a short walk from Central Station and offers quite large rooms. However that's where the good points end. The process of checking in and storing our bags took about 30 minutes as there was only one staff member on an extremely busy reception. This caused the reception to be full of large suitcases which made it difficult to move around. We unfortunately had a maintenance issue with our room which took 24 hours to be fixed after we spoke to 4 different staff memebers. The room however large, is in urgent need of a deep clean. It is covered in dust including the hair dryer provided and the bathroom has a fair bit of mold in the shower and baisin. Housekeeping appeared to just change towels and make bed, room was never cleaned. Wouldn't stay here again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 10:00 AM