"Great location but contrasting quality:service"
My impression of the room was varied: Excellent amenities and very comfortable bed, but the furniture and doors were IKEA quality. The rooms clearly need refurbishment. The staff were exceptionally friendly at all times. When my business partner and I complained that the salmon served at breakfast was 'off' (for SFR 38 I expect a breakfast of far higher quality and greater choice of food and fruits/salads) we were greeted at the end of the day by the head manager and receptionist who apologized profusely and advised us they had sent fruit baskets to our rooms. In general, I can state that without such a charming and attentive staff I would have graded the hotel with only 2 stars.
Very nice rooms that were clean. Staff very friendly and helpful. Location is perfect for meetings and travel. Best value for money I have seen in Geneva area. I would definitely recommend this property.
"1st Class Hotel"
We had a 1 night stay in Geneva with flight out next day. Thought was to do an afternoon of touring Geneva and staff was very helpful in organizing a walking tour to Old Town as well as evening dinner at a restaurant not at hotel (dining room was closed due to new year week holiday which lasts a week in Switzerland). Highly recommend Hotel Bristol.
"Thoroughly excellent experience"
Great location in the heart of Geneva. Central to transportation and lots to do. The rooms are excellent, the staff helpful and accommodating. We really enjoyed the lounge at the end of the evening. We would definitely stay here again.
"An excellent bijou style hotel with huge quiet rooms and brilliant location"
No review of anything in Geneva can avoid commenting on the price. This is no exception. The Bristol is really a bijou hotel and does not attempt to compete with the big chains which are very close by along the lake. We had a really big room on the 4 th floor overlooking a very quiet garden square. The room with armchairs, desk and plenty of storage and a comfortably sized bathroom were fine. Although there are plenty of plugs, only one was european 2 pin, the other five were Swiss 3 pin which few travellers will have adapters for. The hotel immediately sent up a chap with three adaptors. Indeed the in-house team were very responsive, bringing extra Nespresso capsules, milk and towels on demand. Our free wi-fi in the room worked well.The nightly rate was 350 CHF but this included breakfast for two at 78CHF. We stayed a full week and negotiated it down to a ticket rate without the breakfast for the remaining six days. I think the rate is then quite fair given the superb location and the personal service at the Bristol which is lacking in the big chains. That said, we were not impressed with the one buffet breakfast we took but they gave us an excellent omelette which is was all we required. The rest of the buffet possibly reflected the small size hotel. There is an excellent quaint live piano bar. We had Christmas dinner there for 265CHF including a bottle of wine and this was very nice. There isn't much of a Concierge service but there are two official Tourist Information centres moments from the hotel. Yes, Geneva is extremely expensive but it is difficult to say how the stay could have been cheaper. Even McDonalds charges 5.60CHF for a cup of awful coffee. We took day trips in to France to Lyons, Chamonix and Annency, where costs were noticeably cheaper. Each of the towns and sights have varied closing dates so to avoid disappointment when you arrive check before you book train tickets as these themselves are horrendously expensive.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM