of TripAdvisor Travelers recommend this hotel
"Could be better"
Stayed here to celebrate the New Year 2017 for two nights. The hotel was nice and centrally located, near to Grand Palace Square. The room was standard by European size with the usual amenities. Perhaps, it was the new year holiday or overbooked, we found the service below of the usual Marriot's standards. On the second day of stay, our room was not cleaned even at 3 pm, with the floor manager given the lame excuse of 'you put privacy tag at your door' (in which it was totally untrue). The executive lounge was the worst of Marriot lounges that we stayed elsewhere; unkempt, dirty and lack of choices The plus points of staying here; - location, location, location - do it yourself waffle station during breakfast
"Overall very good, but some odd shortcomings"
Currently staying here with my wife for a total of five nights. Overall very good but found some oddities I've not seen in US Marriott properties: 1. No alarm clock. There is a digital clock at the base of the TV, but I have never been to a Marriott hotel without a bedside alarm clock. Most alarm clocks have USB ports for charging phone without using a plug adapter. 2. No plug adapter. Now, I was able to borrow one from the desk, but most large hotels outside the US have multiple plug adapters in the room so guests do not have to bring one. Perhaps too many guests are stealing adapters' 3. Cannot check folio on TV 4. No electrical outlets in bathroom except for dedicated shaver outlet. This must be a European building code issue, since I had the same in London. 5. As a Gold elite member, did not receive any room upgrade. In fact, my 3rd floor room faces the street Pizza Hut is on, and there is street construction with jack-hammering heard daily. Was it because I had an early check-in at noon that I did not get an upgrade' Now the good: 1. Excellent full breakfast buffet in the restaurant for gold/platinum members. Fantastic made to order omelets. 2. Wonderful staff: front desk, doorman, restaurant. Everyone had a smile. 3. Empty fridge for storage, but apparently for chilling and not cooling. I am pretty sure most guests prefer a fridge, not a chiller. 4. Great location. A block from many Asian restaurants 5. Option to decline housekeeping daily in exchange for 5 euro voucher to use at bar. I would definitely return, hopefully for a better room next time. Thanks again for the early check-in!
"Prime location, great service and high marks for quality"
Stayed here on two separate occasions this year and found very consistent, polite and professional service. Stayed in a regular room and arrived early. The staff was kind enough to accomodate me. Thank you. The location is wonderful to walk to the grand place and numerous restaurants and attractions near by. Stayed in a suite the second time around, with nice views of the old city. The strengths of the hotel are location, service and I must mention the executive lounge is very nice as well. Will not hesitate to stay here and recommend.
"Far better than expected"
I was expecting a small room, a continental breakfast for elite members from information gathered on the net, but was pleasantly surprised to find a relatively spacious room, clean, comfortable, and to be offered a breakfast buffet with a good variety of foods. The only down side is relating to the access to the parking garage. Had to get off the car, type a code before the parking door opens. If they could find something like a remote that would help.
"Great hotel right in the city centre"
Stayed here on a short business trip in Brussels. Though the hotel is away from majority of large corporate offices, for someone on a short trip wanting to experience the city in a short duration it is a great place. It is right in the centre of the city, steps away from Grand place. There are hundreds of places to eat around this places, so plenty of choices. It is also very close to metro station which can connect you to other parts of Brussels. the hotel itself, while initially looks dated , is extremely well maintained. Rooms are big enough, restaurant / room service is affordable, shower pressure (major major importance for me) is great :) Will definitely stay here next time I am around.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM