Burj Al Arab is located near the beach in Dubai's Jumeirah Beach neighborhood and close to Wild Wadi and Mall of the Emirates. Additional area points of interest include Aquaventure and The Emirates Golf Club.
of TripAdvisor Travelers recommend this hotel
"Incredible experience... "
It was always dream to stay in the Burj Al Arab. Famous for being one of the 3 - 7 star hotels in the world. The service indeed is outstanding. Every wish is taken care of. The rooms are huge and over two floors. Very special the amazing pool. I can't wait to return soon.
"What a treat! Fabulous hotel "
Absolutely great hotel- customer service was brilliant from the moment we got picked up from the airport where they presented me with flowers! The hotel itself is amazing and the decor is lovely! The staffs customer service skills were What made this hotel so lovely to stay in. The swimming pool is lovely and food was delicious. This is one of those places that is a 'must see' in your life, although more expensive it is honestly worth every penny!!!!
"Even the best drop the ball"
Ever since it was built, I wanted to try it out. As we were in Dubai on a cruise ship, I asked the Concierge at the Ship to make a lunch reservation for us. Armed with the E-Mail confirmation we made the $50 taxi ride to the hotel only to find the hotel's system had cancelled us out. No explanation, no excuses, just shoulder shrugs and a couldn't care less attitude. Not only were we rejected, we were demeaned as 'chancers' hoping to get a meal without booking. What was really annoying was the Maitre d's questioning whether we could afford the 175GBP per head lunch! We would have hardly have wasted 4 hours of our holiday and a taxi ride had that been an issue. So, the place looked different, in my view somewhat over the top, but that's what many locals like. Personally, I'll not bother going back, since for all it's 7 stars, it still has much to learn about common courtesies.
"Hotel good but staff not up to scratch"
Visited on an excursion to the Skyview bar ,which unlike rest of the hotel we saw was quite dark inside with views difficult to see Our representative said we could take pictures of the view from the larger windows at the far end of the bar When we did this we were rudely told by female bar manager that we were disturbing other guests As we were not talking loudly and had only been there a few minutes we were very angry at being made to feel inferior to rest of guests perhaps a customer service training course is required .Rest of the bar staff were very helpful but this incident ruined the evening for us and we would not wish to return
"Splendid Hotel in the Dubai"
Burj Al Arab hotel is one best hotel in Dubai. This hotel lobby is amazing it's a 22 carat gold plated. And In this hotel have separate floor have own restaurant. Top floor have a skyveiw bar . Inside bar looks luxurious bar in Dubai
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM