The hotel is located in the 1st district, close to attractions such as the Cathédrale Notre-Dame, the Pyramide du Louvre and the Eiffel Tower.
The staffs are very kind and nice. However this is very small hotel. Sometimes, you just need time to get things done. But we are very happy with the location and front desk staffs.Comment of K. Jee , United States the 2015-04-02
Ideal um zu Fuß das Zentrum zu erkunden.Comment of K. Roland , Austria the 2015-03-12
"Awesome location and staff"
Being a wheelchair user, it is difficult to find accommodating hotels in Paris that is accommodating in both staff and structure. Hassen the front desk manager made our stay incredible, from his delightful service to assisting us with navigation throughout the city. I highly recommend this hotel during a leisurely stay in Paris-perfect location to everything and even more perfect service. Thank you!
"1st Hour here and thinking about going to other hotel"
Room not ready until hour after check-in. (Not fun after being on a plane for 12+ hours to get here) Room is hotter than Hades. Advised front desk clerk who takes me to the room to show me how to work it, only to discover that like I said, the controls are showing an error code. He advises to wait and it should cool off. I wait an hour more and it's still hot. He suggests that all other rooms will be hot too because they only have heat on right now. Won't change my room. I prepaid $150 a night for 3 days and am considering giving up and going to another hotel if I can find one. Would never recommend this hotel to anyone.
"Service suffers. "
Descent rooms with average Parisian hotel space. Adequate breakfast. The service however is below average and not even 3star. We reported numerous times that the bathroom sink was blocked and flooded. Despite their reassurances they never fixed it!
This hotel was in a great location, however it was the only good thing about the hotel We came back to the room one day and our balcony door was left open, we were on the ground floor so easily accessible for anyone to get in. I complained to reception and told that no manager was available and that as nothing was stolen it was a simple error. Our passport and money was in the room Was very noisy cleaner hoovering outside door at 8am on Saturday morning and constant noise of lift going up and down Not once did any staff member saying Hi or were we ok. Checked us in and said room was at the bottom on the left. Poor service and the room was not that of a 4star. Will not return to this hotel again
Reading about stolen money in a recent review, we sadly recalled our own experience when 1,000 pound sterling were stolen from our hand bag in this terrible hotel -the worst in our life-time of travel. When we complained to Best Western, they said the same thing, namely that they are not responsible for it. Best Western should take this hotel off their list and Paris Police should look into the scandal of money being stolen at this hotel. In our case it was most certainly the taxi driver whom the hotel asked to help us in taking our luggage to the room as the hotel has no concierge/porters.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB)
Check-in: 2:00 PM , Check-out: 12:00 PM