"Vacation Trip to Florence, Italy"
This hotel was disappointing. I think there must have been some renovations taking place during our stay. Good location but we were unfortunate to be facing the Metro. The bathroom was tiny, even for European standards and the amenities were less than ideal. The elevator was slow and small so we took the stairs everyday. The breakfast was poor and the staff not attentive. We were on a Monograms tour and this was the only hotel in the three cities we visited that we didn't upgrade. Our visit to Florence was amazing and this hotel was not enough to detract from our visit or our vacation but I would definitely recommend finding another hotel or upgrading to another hotel if you are on a tour.
We loved staying at this hotel for 3 nights . Staff extra nice, helpful . We got great help and recommendations on booking tours, and eating at good restaurants. Was very convenient location . Walking distance to train station,since we arrived Florence via fast train . Shopping , food , and some nice attractions are also walking distance .
"Better than it looked"
Part of Momogram tour. Walking from train station across the street very disappointed by look of hotel BUt it was beautiful inside. Rooms were small but very very comfortable with fluffy white bedding. Very nice breakfast. Easy walk to leather markets, the Duomo....good location
So So. Typical size room for Europe. Bathroom was a sauna. Room faced train station, so opening the window was out. No AC in the rooms as it was "off for the season", it was so hot and stuffy we didn't sleep the three nights we were here. Walking distance 10-15 mins to most "must see" places.
"Avoid this hotel"
I had 3 nights at this hotel.....never again. I booked a double room and specifically asked for a QUIET room. My room overlooked a bus terminal. All night I had buses reversing and beeping, horns blowing, buses revving, announcements being made over the address system.etc etc. My room had been recently renovated but it was the size of a shoe box and felt extremely claustrophic. The hotels takes numerous huge tour groups (Globus, Trafalgar etc) so the foyer was always impassable and breakfast was impossible. Half hour waits one morning!! The reception staff were lovely, the problems were not the fault of reception. I am sure anyone can do better than staying in this hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:30 AM