C151 Smart Villas is located in Seminyak, a vibrant area in the west coast of Bali, populated by shops, cafés, restaurants and many other attractions. This accommodation offers guests the unique opportunity to enjoy beautiful and unique sunsets. The most famous sandy beaches of the Indian Ocean are very close to the complex.
"Worst Stay in Bali EVER!"
Pictures are deceiving. This villa is a far cry from the pictures. The upkeep is poor, dirty, stains on furniture and the toilet has a smell, usually not present for luxury accommodation. There was a huge party next to ours during our stay there ongoing throughout the night past 4/5am. Although we called to complaint, nothing was done. The villa is overpriced and far from a luxury. Overall horrible experience.
"The experience of Positano, Italy in Asia"
I have stayed here twice and adore it. We basically have to force ourselves to leave. Watching the sun sink into the ocean is an amazing experience. The staff are excellent and discreet. The appartments are luxurious and well designed. Someone needs to cull the monkeys however...one of them stole my phone and I was lucky to get it back.
I stayed here a few years ago, midyear during the peak season and there weren't any big issues compared from what i read from the reviews. My family booked 2 whole villas for 3days. On the basement, has a pool table, and on the centre of the wall is a glass that lets you see through the whole view of the bottom of the swimming pool which is nothing like i've seen before. The whole interior feels classy, modern and at home at the same time especially with the main door that opens like an escalator door and remote to control all the lightings, aircon etc makes it feels classier. The view from the living room and balcony was breathtaking. As for the service, they helped us with our luggage, check in didn't take long and they delivered the breakfast to our place directly so no, i didn't have any problem with that. Price wise is fine, i don't find it to be overpriced or anything. If you compare it with luxury hotel "rooms" in Bali with way higher rates, i'd rather stay here.
"Worst service, dirty villa and no care to troubleshoot at all"
The villa is beautifull indeed but don't judge a book by it's cover. For the price you should get service. Not carrying your own luggage, dealing with dust, humidity and dirt. When we reached we had to wait 15 minutes to even get the gate opened. After that we parked the car in the driveway. Had to walk to the reception and there was confusion. Like they didn't expect us. We were with a family of 4, two friends including 2 little kids. No staff available to help us with the luggage. No staff available to explain how things worked inside the villa. I'm even skipping the most important. When we entered it smelled like sigarets, the floor was dirty, the floor and villa where full off dust. The jacuzzi contained water so turbid it was almost brown. And even when we called for explanation nobody knew what to do. The manager was on his way to a party and even the days after he did not contact us to see if the problems have been solved or not. To only come on the last day to charge us with products from the mini bar that we did not even touched. Point of the matter is that you pay a lot of money. And for a price like this you want everything to be picture perfect. Instead of cleaning the floor you want to be able to eat of the floor. Instead of carrying your own luggage, certainly when you have little kids with you, you want people to at LEAST help you with it. We stayed in the Santai villa's in Umalas for half the price, but double the service. Free drinks in the minibar, the friendliest personal you can imagine, they even had toys for the kids. Compared to the C151 smart villas the Santai was dreamland instead of here. There were a lot of complications and when we saw the manager eventually the only thing he could say was sorry, we hear you and for our next customers we are trying to do better. Trying to do better for the next customers, while we are the one having all the trouble'!'! While you are fixing the problem or compensating with us you are charging us with even more costs that we did not even make...! While we treathed him with writing a bad review if he wasn't going to level with us he just said that's ok. So he rather has us writing bad reviews then to compensate with us. The conclusion. If you hate good service but love carrying your own luggage, a dirty villa bad management and not carry about the health of your kids or your own: this is the place to go for you. The villa from the outside and the locatian is a straight A. But the inside, the experience and everything that comes with it is a straight F. We were very disappointed and I hope to spare you this bad experience and your money with this review.
"WORST "Luxury " villa i have ever been to!!! "
Not so "smart" villas!!! I read this villa only open for 2 years so we thought is gonna be nice clean villa but the moment you step in you feel nothing but a new villa, dirty, poor maintenance, mold on the wall, stain everywhere ,leaking all over the house, smells like cigarettes and the smells just doesnt go away, grumpy clueless staff really unskilled , rude and unprofessional manager, when i told him if you not compensate us im gonna write a review on internet he challenged us instead he said go ahead, wow beyond word, swimming pool so dirty full of insect when we complain the pool cleaner came but really gives us bad attitude, food is awful is like guest house quality of room service, dont expected any butlers to serves you just like any other luxury villas because it doesn't exist in this villa, oh and if you happens to already booked and pay the villa bring your own towel because towel in this villa is really nasty really smell bad with stains and faded white color, oh and dont expect a free shuttle because it doesnt exist in this "sort of" smart villa i cant believe they dont have free shuttle when they location is really far and out of no where, only good thing from this place is their view i have to admit they have spectacular view
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM