JIA is located in the heart of Shanghai?s prime shopping and entertainment area. Pudong International Airport is 50 minutes drive, Hongqiao Domestic Airport 25 minutes, Shanghai Railway Station 15 minutes, Shanghai South Railway Station 35 minutes drive away and is next door to Metro Line 2 Nanjing Xi Lu Station.
of TripAdvisor Travelers recommend this hotel
"Something different in Shanghai!"
A pleasant hotel with a different approach. Staff makes you feel special. Hotel is clean with good maintenance. I get what I need for my stay. Location is excellent for business, sightseeing, restaurants and shopping.
"Three times a charm"
I just recently stayed at the Cachet for the third time. The reason I returned was because the service was so personal, welcoming and helpful in difficult circumstances the first time and I was so pleased to see that 8 months down the track this hotel retains its excellent service and stylish feel. As I've mentioned before, the studios here are very generously sized, with everything you could need, including adaptable powerpoints which are so necessary these days. The beds are huge and very comfortable. For China, the level of service here is really a standout. But it's the little things you remember. I was checking out at 7am on a Sunday so the lobby was quiet except for the staff. Check-out was quick and easy and one of the staff asked if I would like a coffee. I wasn't sure if I would have time to drink it before my taxi arrived, but, without me asking, he brought the coffee to me in a take-away cup. He also gave me a bottle of water which was a perfect start to my drive out to Pudong. Another great stay, thanks to Claire Hara and her team.
"wonderful first visit to shanghai"
i was drawn to shanghai by the myth of the thirties: intrigue, glamour, and danger but i feared 21st century high prices, pollution and congestion. i was pleasantly surprised by the relative orderliness and cleanliness of the city and was lucky to experience wonderful fall weather. a major part of the success of my visit was the hotel where i spent three comfortable nights. i didn't want a 500 room hotel experience so i looked for a highly ranked hotel, well located to the major sites, that was within my budget (however, shanghai is expensive so i didn't want to take a chance on a budget hotel where the hot water would be spotty and the cleanliness would be an issue.) i chose the cachet boutique because of its tripadvisor ranking and, i must admit, its name -- i wanted a hotel that claimed to be small and classy. i wasn't disappointed. the hotel is in an updated building that stands out from the other concrete and glassy edifices and it had a cool modern feel. the staff was friendly and helpful from the moment of check-in. the room was spacious, stylish decorated, and had nice touches like a nespresso coffee maker and separate shower and tub. (i had a suite.) breakfast was included and there was a nice variety in both the hot and cold offerings and the staff was very helpful in explaining the beverage and omelette choices i asked about. we spent our days doing the usual tourist things -- seeing the french concession and the bund, taking the hop on and off bus, and sampling both the street food and high end chinese fare (i recommend staying with the local fare; white table cloths don't make the dumplings taste any better. in short, i found the old shanghai largely gone but the new city was a nice discovery. i give a large share of the credit for my happy experience to the cachet hotel. a very classy inn with nice rooms, facilities, and a helpful staff. every bit the quality of the four seasons, ciprianis, le bristols, and mandarins i've stayed in at less the cost.
"Great service - Staff went above and beyond!"
This is my second time staying here and the service was even better than the first. From the moment I arrived the staff not only helped me with my luggage, but helped break my large bills/notes so I could pay for my taxi. It was at the end of my trip where the staff really amazed me. I had left my passport in the safe deposit box and only realized once I arrived at the airport. I called the hotel to make sure my passport was there and without hesitation the staff hand delivered my passport to the airport along with a light meal. Thanks to Shirley, Jack and Jay for going out of their way to ensure I made my flight - with a full stomach. Beyond the service levels, the room and overall facilities are clean and modern. The location is incredibly convenient with restaurants, coffee shops, shopping and public transportation right down the street. I travel quite often to Shanghai for business and I will definitely stay at Cachet Boutique Hotel again.
The staff could not have been more helpful and prompt in attending to both what I requested and what they thought would be helpful too. Although arriving early morning they quickly found me an available room; which was excellantly equiped and very comfortable. My only regret on this trip was not being able to stay longer. Not my first visit and not to be the last.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB)
Check-in: 2:00 PM , Check-out: 12:00 PM