of TripAdvisor Travelers recommend this hotel
"beautiful and quiet relaxing place"
service at the restaurant was excellent. Waiters and managers very helpful for all type of information. Renting an automobile is essential. No public transportation go by the Hotel Taxis are ready available. Hotel is about 6 miles from the city of Acapulco. Hwy going to the Airport
"Quiet and relaxing location"
This hotel is on the Bay of Puerto Marqués at the bottom of the hill. It has three pools and a beach and lots of terraces if you need shade. We enjoy going for a quiet relaxing getaway. They have a great breakfast buffet, nice poolside service, and a restaurant down by the beach. It is away from the hustle and bustle of Acapulco proper. Great views of the bay and of sunrise and sunsets. Great spot for birdwatching as well. The rooms have terraces overlooking the bay.
"Private neighborhood and warming attention"
Located on a private complex, pichilingue, the hotel owns a private beach with a beautiful view and soft sand. The sea was extremely calm and the water was traslucid. Delicious if you like to swim at the sea. With 3 pools and several places to tan, you can enjoy outdoors relaxed and loose. Rooms are very comfortable with terrace where you can enjoy a beautiful view of Puerto Marques bay. Restaurants are nice specially the one near to the beach.
"Room was very run down, beach was very dirty on January 1st because of the fireworks, pools and restaurants are good"
We were a family of five, three adults and two children, ages 1 and 3. We were supposedly "upgraded" to a suite different from the one reserved which was a room de luxe. The suite was at the bottom floor, end of the hall, with a terrible smell of humidity, no beach view, only a lot of vegetation which brought in the room flies and cockroaches, among others, we asked for a better option but the personnel only offered to aromatize the room which was ok for a couple of hours, but then the smell of humidity was again very strong, our cloth caught this smell, the sheets also. Another point is the beach, on January 1st it was dirty of all the fireworks, the guests started cleaning up because there was nobody to do this job, only when we requested it, after 12 noon, personnel was sent to clean the beach. In general, the hotel is clean, the pools are very nice and the food although expensive, was quite good. I feel that some things should be complimentary, for example, the bottled water.
A great advantage to this hotel is that it seems that all of the rooms have an excellent view of the bay. The rooms are big and comfortable but it can certainly needs to be upgraded as it is very outdated. Our stay there was nice Wednesday-Friday as the pools, beach and pool bars were enjoyable. Coming Saturday the hotel was FULL of kids making it less enjoyable for adults. The buffet breakfast was great offering lots of different dishes. The private beach, although a bit small, very pleasant. The staff was very courteous and friendly.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM