muy bien el hotel en general ... la verdad no hay nada extra ni mucho menos meramente un hotel ejecutivo nada familiar.Comment of L. Jaime Alberto , Mexico the 2015-05-26
"Good location - good food choices inside!"
As with many hotels in Mexico City this one is a big one. What good about it, if you too tired to deal with the traffic you can just stay in the evening and hop from a bar area to 4-5 restaurants of your choice. Bice is no longer there, but there is still plenty to pick from.
"OK - Don't understand the 4 Diamond Rating"
Stayed here three nights together, then one night before returning home. The first room was very nice -close to the elevator, quiet. Nice hot water, great shower. Had the pleasure of watching American Football playoffs with Mexican-speaking commentators (and Mexican subtitles).. I tried to sign on for internet connection the first day, the second morning, and the second afternoon. FINALLY got connected to discover horrible service - and the privilege of paying extra!! The main dining area is a 24/7 buffet. Good food, very good service. After a few days outside of Mexico City, I returned to Camino Real Polanco for one final night before heading home. This room seemed like 1/2 mile walk from the elevator, and was extremely noisy - to the level of NO sleep! Would I recommend it' MAYBE....but watch the room assignment, and do NOT get fooled into paying extra for lousy internet.
"Delightful Modern Building"
The decor and art work is unbelievable. There is a Blue Bar in the lobby which is situated on top of a shallow pool with rocks on the bottom of the pool. You walk over a bridge to get to the pool. Should not have too much to drink or you would get dizzy walking over the water.
"Good place for business travelers. Location is good, prices are ok."
I stayed here for a business trip. The location is good, the rooms are comfortable and the staff was friendly. For my next trip, I will come back. My company travel policies switched us to this hotel vs another well known hotel in the Polanco area, no doubt, because this hotel is not as expense. And while, it may not be as nice as one of the other brand hotels, it really is pretty good. The hotel is walking distance from shops, fast food, nice restaurants and museums. This is a pretty good location if you are here on business in this area, but... as with everything in Mexico City, during rush hour, the streets quickly gridlock. I learned to leave for my 9am meetings at 8am, not 8:30. One morning my "short" 20 minute taxi ride took 45 minutes. The hotel has a large lobby area, with several restaurants and bar areas. This is good for informal meetings. I only had dinner one night at the hotel. It was pretty good and not that expensive. Breakfast was not included with my room. My room was ok. It was large with two double beds, a work desk area, a flatscreen TV, a large closet, limited mini-bar, and a really nice patio area. The bathroom had a large walk-in shower and was nicely tiled. I was surprised that my room did not include WIFI. It was about $10/day. I had meetings every day at the Plaza Carso. I asked the hotel to provide a car and have it charged to my room. It cost $10 per ride. To get back to the hotel each night, I took Uber -- it was about $5 per ride.
"Excellent location "
This hotel is the perfect location to visit all the museums that are walking distance! When you exit the hotel, you make a right onto the street and cross directly straight and is the Bosque de Chapultepec. The pharmacy is a block away to the right hand side exiting the hotel. It is open 24 hrs a day, in case of an emergency. Exiting the hotel, to the left a block away is a Go Mart to buy water, chips, etc. Staff of Camino Real Polanco was very helpful & nice. It IS an older hotel, so don't be surprise to see outdated things such as a wooden closet and wood door to the bathroom door. Housekeeping always cleaned our room and kept everything stocked. Only once I had to ask for toilet paper and they came to our room in less than 5 min. There is NO refrigerator except for the mini bar which is locked unless you tell the staff you will be using it. There is no microwave, coffee machine, or complimentary waters. This is the only negative for me, but I didn't mind since I was out of the hotel 80% of the time. You can order a taxi at the front desk, I personally used Uber and it was very easy for them to pull in and out of the hotel. Great stay!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM