of TripAdvisor Travelers recommend this hotel
"The best spa I've ever experienced, highly recommended. "
I had made the booking at the bay hotel but had changed my mind and wanted it at the camps bay retreat. I rang up and they changed it no problem. I arrived for my 2 hour massage 14 mins early and was created by a lovely member of staff. I was brought coffee whilst I waited for the therapist to arrive. She was very polite and put me at ease straight away. I had booked in for a 2 hour massage and it was 2 hours 20 mins when she had finished (wouldn't get that in the uk!) I can highly recommend the camps bay retreat for any type of spa treatment. I've had a lot of massages in the past, but this was by far the best.
Stayed for two weeks with my wife in September 2016. Awesome location in camps bay, close to the beach in a tropical garden like setting. Only 15 rooms in three different buildings. Staff is very friendly and attentive; secure parking space available; breakfast is continental with an English touch. Three pools, spa, tennis court, this is a awesome place to relax and perfectly located to discover cape town and surroundings. Definitely a top destination!
I took my girlfriend here for a spa package. We were welcomed by name, wished her and treated us like royalty, making sure we were happy all day. I am truly impressed with the level of service and will definitely be back soon
"Better options are available"
This was our 2nd location for our 7 days in Capetown late September, I was looking forward to Camps Bay Retreat, I will have to say, this place had me ready to go home. The views are nice from the main house the quirky bridge is different but the room is not private or comfortable and hasn't been updated since the 70's. Lumpy bed and poor lighting you'll be spending 10 minutes morning and night adjusting the blinds. Breakfast was awful, the buffet is at least 2 days old every day, dried out cheese and hard croissant rolls with wilted fruit will have you ordering from the menu were a request for a bowl of oatmeal will take 30 minutes with a staff that seems annoyed that you've requested something off the buffet. The front desk staff was nice and friendly, however, the rest of the staff clearly hate their jobs. Look at staying at the Four Rosemead.
On the weekend of 23rd-25th sept I had my 1st visit to the camps bay retreat, reception in the main house and security personnel couldn't have been more friendly and efficient, over the quirky rope bridge to a small modern well appointed room,privacy could be a problem for some. As a conservancy the grounds were expansive and stunning, yet the location enabled me to walk into camps bay front easily. Breakfast was ample and satisfying with a buffet and to order offering, Peaceful at night and a pleasure to read in the library in the old main house, Would definitely go back, well priced for the location
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM