of TripAdvisor Travelers recommend this hotel
"Colonial feeling at its best"
Sitting outside the great villa looking out over the Atlantic is hard to beat. Good food and breakfast - even though some lead time for the eggs Benedictine ;-). Close to the intense town but so peaceful at the Retreat. Interior a bit older but that's really what the place is about.
"Ideal after a long flight"
This place is sure to put you in holiday mode.....the hotel provides instant relaxation in a quiet location with stunning viiews over gardens leading down to the ocean. 'Old world charm' describes the atmosphere and nothing is too much trouble for the lovely people who look after you We visited for the second time this year......nothing more to be said perhaps!
"An amazing oasis"
Stunning views as you walk into reception, out onto the veranda and the Atlantic sea beyond. The main hotel is based in a lovely old building, with rooms in the main building and also lodge rooms across the garden which are modern and airy. It had such a lovely feel and ambiance ideal for a romantic get away. The grounds are quite extensive, with lovely planted gardens. It gave the feeling that you were hidden away in a little oasis of nature. We saw plenty of other hotels from the outside while we were there and none of them compared! Our room was over a safe, but bouncy rope bridge, which was fun. It was a lodge room with great views through some trees to the sea. The room was luxuriously appointed and beautifully furnished. It Lacked some privacy as the front of the room has floor to ceiling windows, which look onto walk ways where other guests walk and staff walk about. There is a simple solution, we just had to shut the numerous blinds, this was a bit arduous and blocked the beautiful view, but at least it stopped us scaring the other guests! One complaint that was not easily remedied is that the bed was very short, I am 6'2" and my heels hung over the end of the bed. I have a bad back so this made sleeping a little restless. Even my wife who is only 5'4" said she found the bed short in length. Service was excellent, all staff were super helpful and polite. Food was delicious, including superb breakfasts. The best setting for a hotel breakfast ever. The bar is reasonably priced, with good choice. Watching the sunset from the lawn with some bubbles was pure heaven. It's a short walk into Camps bay (shortcut through the garden). Amazing views of the 12 apostles and the huge golden sand beach on the walk down were impressive. Quite a few rough sleepers to navigate, but they didn't seem too threatening and were generally polite even if you did not have lose change to give them. Bars & restaurants are varied, although not all too European standards, especially on speed of service! We'd recommend restaurant Zenzero, plush decor, good service and good Italian style food. One watch out is that The hotel does offer a car service, but we were not told this would be charged. We didn't mind paying R150 (£7.50) per trip, we just weren't aware and some of our trips were very short, so we would have walked or got a normal cheaper taxi. In summary despite any negative points I've made , this hotel is amazing and I would definitely book it again when we come back to Cape Town!
The service was friendly and no request was too much Gerhard was so helpful as was our maid Diana. The room was fabulous, the gardens amazing, the views stunning and the food wonderful. A really first class experience. There were two things which I felt could be improved on. Cape Town is windy and having to eat al fresco every night was not always pleasant. Also,the tipping format was confusing. Also, do not book a taxi through the hotel. Uber can be up to 8 times, yes 8 TIMES cheaper. Having said this please do not think that takes away from the wonderful place this is.
An absolute treat to stay at Camps Bay Retreat. There is only great things to say about this place we just loved it. This hotel is a reason to come back to visit Capetown. Rooms are excellent, staff are so friendly and helpful. The location is superb when you walk through the lobby to the gardens the view is stunning. Our room was room no 1 it could not have been more perfect. Any other guests we spoke to while there had the same opinion. The hotel ran a barbecue evening on the first night and it was excellent. Breakfast on the terrace was living the dream. Loved the dogs Ben and Bailey they are such a lovely addition to the place and very well behaved so even those who don't like dogs don't be put off by that. Honestly the hotel is truly amazing but beware its sets a very high bar for the rest of your trip if travelling across South Africa. Thank you Camps Bay retreat we had the very best few days at your hotel. Staff are really friendly and helpful and I loved their info on places to visit etc. This place is very special.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM