of TripAdvisor Travelers recommend this hotel
this was our sixth or seventh stay there. they've done much to improve the property although the huge crane spoiling the view from the terrace and the construction work next door does not help the peace and tranquility the hotel usually offers. The restaurant has flourished under its new chef Izanne who has really turned it around after her promotion. She moved heaven and earth to ensure we could eat there comfortably with our particular dietary requirements and even arranged for our fish and vegetables to be cooked in tin foil on the night of the braai I am no dog lover but even i can tolerate Ben and Bailey hotel dogs . Have already booked to return next year when we hope the crane will have gone and the house next door will be complete
"Beautiful venue and views"
Lovely colonial feel at the Earl's Duke House where we had dinner at the Von Kamptz restaurant or Retreat Kitchen. The food was lovely and the waiter's service was average. I left my phone that night at the restaurant and I must applaud them for keeping it safe for me all night and morning. Very lovely people.
"3 days of relaxation"
A very pleasant stay in and old colonial house. our room was like a lodge with a large verandah with sun beds and a table and chairs. The room was very well appointed if a little tatty in places. Service and stuff were great. Only one irritation. A hotel like this does not need to charge R5 for use of WiFi. The coffee shop down the road doesn't charge and neither do many places.A small but irritating blip.
"Disappointing in the extreme"
Arrived last night, having waited more than six months for a chance to relax and rewind at this establishment. This morning, forget a sleep in ... maintenance men chatting loudly nearby while attending to the pool around 8.00 am, cleaners banging in the room next door shortly thereafter and now, since just before 10.00, the dulcet (not!) roar of a chainsaw ruining any chance of a relaxing bath. Simply awful; I would have been better off staying home. And don't get me started on the room (number 7 in the deck house); it cost a lot and we had to pay the full amount before our arrival: think cramped, with wooden blinds falling off the wall and/or failing to stay up, a front door that looks like someone kicked it open, with a hunk out of the wood and a bolt that no longer performs its function, something unmentionable on the bathroom blinds that I had to steel myself to clean off, an ironing board covered in burn marks, chipped and cracked tiles in the bathroom ... I could go on. And now for the food. Exhausted from a journey of 23 hours, we decided to grab a bite on site. My filo pastry parcels (savoury) were old and sad, not baked fresh, and everything on the plate was SWEET, polluted by some sort of glutinous, store-bought sauce smothering everything. My husband's fillet steak, although beautifully tender, was marred by the addition on the plate of that same sickly condiment. No one was the least bit interested in our feedback or seemed to notice that I had left half my food on my plate, despite my hunger. We've visited Cape Town many times in the last decade and were looking forward to trying Camps Bay Retreat, having previously very much enjoyed our sojourns at The Dockhouse, The Queen Victoria and the Mount Nelson hotels. As I write, the chainsaw and the shouting have lasted longer than 45 minutes, with no end in sight. I'm in total despair! If, in your view, as in mine, God is in the details, then be warned and don't stay here!
"Colonial feeling at its best"
Sitting outside the great villa looking out over the Atlantic is hard to beat. Good food and breakfast - even though some lead time for the eggs Benedictine ;-). Close to the intense town but so peaceful at the Retreat. Interior a bit older but that's really what the place is about.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM